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Mace and NetDimensions Collaborate to Streamline Performance Appraisal with EKP

Poster: SySAdmin
Posted on October 27, 2010 at 7:56:01 AM
Mace and NetDimensions Collaborate to Streamline Performance Appraisal with EKP

    HONG KONG, Oct. 27 /PRNewswire-Asia-FirstCall/ -- NetDimensions (London
Stock Exchange, AIM: NETD), a global provider of performance, knowledge and
learning management systems, announced today that it has successfully
delivered a solution that will enable Mace to effectively and efficiently
manage performance appraisals for thousands of employees around the world.

    Mace, a leading international consultancy and construction company, worked
closely with NetDimensions over the last few months to enhance the performance
appraisal functionality of the Enterprise Knowledge Platform (EKP) learning
and performance management system.

Trina Sollis, Head of Learning & Development at Mace, said: "For the last
six years, we have been using an appraisal system developed in-house that
consisted of dispersed documents that included an online appraisal form, a
spreadsheet listing competencies and a text document outlining career
development plans.

    "It was impossible to track and capture important information such as
skills, performance metrics, development needs and career aspirations of our
employees. As our company expanded globally, limited access to the online form
and the growing need for localized content became significant problems that
had to be addressed immediately."

    Addressing the Needs of a Global, High Performance Workforce

    Mace needed a performance appraisal system that will cater to all of its
2,800 employees spread across various disciplines, business areas, sectors and
geographical locations and countries. The system also had to show a clear
connection between corporate development requirements and the technical and
professional roles of employees within the business, as well as how they fit
together. As an equal opportunity employer, Mace also needed to ensure that
its appraisal process supports multiple languages so that every member of the
organisation can take part and ultimately benefit.

    "With the current economic climate, it is more important than ever that we
can clearly demonstrate to our clients the competence and high performance of
our people. We have an extremely experienced and well qualified workforce,"
explained Sollis.

    "Training and developing yourself at Mace is second nature. However, we
could not evidence this in a way that we could show in areas such as the
bidding and winning work process."

    Vendor-Client Collaboration is Key

    "Mace has been using EKP as a knowledge center for delivering guides and
manuals and presentations by senior executives," noted Jay Shaw,
NetDimensions' Managing Director and CEO.

    "Although EKP is able to meet their training needs, NetDimensions
understands that as a company grows, the technologies that enable it to
operate successfully as a global organization must grow as well. This is why
our products were developed from the very beginning with change in mind."

    Mace wanted a sophisticated solution that could provide good evaluation
methods and also be flexible enough so that as the organization's structure
changed, the appraisal process could be adapted in a timely way without
needing the intervention of a software provider.

    "Although a performance review feature exists in earlier versions of EKP,
it was not flexible enough to cater for the needs of different clients. The
solution was to strengthen the integration between EKP's competencies and
performance review functionalities," explained Shaw.

    By using the performance appraisal process developed by the Learning &
Development team at Mace as a model, NetDimensions' Engineering and
Professional Services teams developed a Performance Appraisal Editor
-- enabling users to create a number of appraisal templates that can include
elements such as past achievements, competencies, training records, future
objectives, career development and learning paths.

    "We will initially rollout the new EKP appraisal system in three areas of
our business in the last quarter of 2010. We intend to eventually implement it
to the rest of our company in the first quarter of 2011," added Sollis.

    "Moving forward, we will look into further developing the system with
NetDimensions, from basic enhancements such as spell checking to more advanced
features such as automating the upload of grades against competence."

    About Mace:

    Mace is an international consultancy and construction company with a GBP
700m+ turnover in 2009, employing 2,900 people and operating across 49
countries. The group's core business is programme and project management,
construction delivery, quantity surveying and facilities management but is
truly multi-disciplinary with services spanning the entire property life cycle.
For more information visit: http://www.macegroup.com

    Media contact for Mace:

Catherine Button, Head of Marketing & Communications, Mace
-- catherine.button@macegroup.com / +44 (0)7766 305 178

    About NetDimensions

    Established in 1999, NetDimensions (London Stock Exchange, AIM: NETD) is a
global provider of performance, knowledge and learning management systems. The
company's key products include the Enterprise Knowledge Platform (EKP), the
Enterprise Assessment Platform (EAP) and the Enterprise Content Platform (ECP).

    NetDimensions products and services help companies deliver and manage
corporate training, career development, assessment and certification programs,
and help clients around the world address growing regulatory compliance needs.

    Recognized as one of the top-rated learning technology suppliers in
overall customer satisfaction, NetDimensions has been chosen by multinational
organizations worldwide including HSBC, ING and Cathay Pacific.

    NetDimensions is ISO 9001 certified and NetDimensions hosted services are
ISO 27001 certified.

    Enterprise Knowledge Platform and EKP are trademarks of NetDimensions Ltd.
For more information, visit http://www.netdimensions.com

    Enquiries

    NetDimensions
     Robert Torio
     Tel:   +852-2122-4500
     Email: info@netdimensions.com

    Arden Partners plc(Nomad & Broker)
     Fred Walsh
     Matthew Armitt
     Tel:   +44-20-7614-5900
     Email: fred.walsh@arden-partners.com
            matthew.armitt@arden-partners.com

    Walbrook PR Ltd(Financial PR)
     Ben Knowles
     Tel:   +44-20-7933-8788
            +44-7900-346-978
     Email: ben.knowles@walbrookpr.com
SOURCE  NetDimensions

NetDimensions

CONTACT: Robert Torio of NetDimensions, +852-2122-4500, info@netdimensions.com; Fred Walsh or Matthew Armitt of Arden Partners plc (Nomad & Broker), +44-20-7614-5900, fred.walsh@arden-partners.com or matthew.armitt@arden-partners.com; Ben Knowles of Walbrook PR Ltd (Financial PR), +44-20-7933-8788 or +44-7980-346-978, ben.knowles@walbrookpr.com

Web Site: http://www.netdimensions.com
 
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