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Latest Release of WebWorks ePublisher Introduces Reverb Help, the First Help Authoring Tool Format Designed Exclusively for Internet Users

Poster: SySAdmin
Posted on January 13, 2011 at 8:14:01 AM
Latest Release of WebWorks ePublisher Introduces Reverb Help, the First Help Authoring Tool Format Designed Exclusively for Internet Users

AUSTIN, Texas, Jan. 13, 2011 /PRNewswire/ -- WebWorks, a leading enterprise digital content conversion and publishing software company based in Austin, today announced the release of its newest version of ePublisher that includes Reverb Help, the first help authoring tool format designed exclusively to deploy via browser with the ability to leverage the speed, social and data mining functionality of the internet.

Reverb Help differs from presently available browser capable help formats such as MadCap Flare and Adobe RoboHelp by offering support for user communities with social plugins such as Facebook, Twitter and Disqus. Companies deploying Reverb Help will now be able to leverage integrated Google Search, Google Analytics, and Google Translate.

"Reverb Help allows companies that require Help documentation for their user base to improve their customer experience by offering a Help format that is light, fast and can easily be included in an overall community engagement strategy," said WebWorks CEO Tony McDow. "We have seen a huge demand for an easily customizable, agile version of Help--especially one that is deployable across internet-enabled mobile devices. For the first time, businesses will be able to produce their own community help solution. Reverb is the most significant addition to the WebWorks ePublisher platform in the last three years."

Reverb Help is now available and included as a new format in the latest release of the WebWorks ePublisher platform which allows Fortune 100 companies, technical communication authors and software development teams to automatically convert and publish high volumes of content from Microsoft Word, Adobe FrameMaker and DITA-XML files to common formats such as PDF, Online Help, Wiki and mobile devices.

Current ePublisher customers with active support agreements will receive access to the WebWorks Reverb Help for no additional cost as part of the continual growth of the ePublisher product.

Companies seeking assistance with deploying Help content via browser or to mobile devices can learn more at http://www.webworks.com/Products/ePublisher/Latest_Release.

About WebWorks

WebWorks (a brand of Quadralay Corporation), maker of ePublisher, is the leading provider of comprehensive digital content delivery solutions.  ePublisher is a conversion and publishing platform that outputs to HTML, Help, Reverb Help, Wiki, and other technical publication formats. ePublisher is used by Fortune 100 companies, technical communication professionals and software development teams worldwide.  For more information visit http://www.webworks.com.

SOURCE  WebWorks

WebWorks

CONTACT: Courtney Powell, +1-512-300-0522, cpowell@leedseed.com, for WebWorks

Web Site: http://www.webworks.com
 
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