Tempest Photography Selects NetDespatch Powered Royal Mail Tracked Service
Poster: SySAdmin
Posted on February 24, 2011 at 5:56:01 AM
Tempest Photography Selects NetDespatch Powered Royal Mail Tracked Service
MARLOW, England, February 24, 2011/PRNewswire/ -- School and Graduation photo specialist Tempest Photography has selected
NetDespatch powered Royal Mail Tracked services to boost service levels for
its online and mail order business. The web shipping and tracking system is
supporting the company's surging growth in direct order business and speeding
collection and delivery of photographs and gifts to tens of thousands of
customers throughout the UK.
"Royal Mail Tracked is good value for money and with the integrated
NetDespatch Velocity system it provides a high tech web booking service that
helps streamline our administration. The service from Royal Mail Tracked is
excellent and that in turn means we provide the highest levels of service to
our customers," says Rob Dickens, Despatch Manager, Tempest Photography.
Tempest Photography currently uses the service to book collections using
the powerful address book facility and to print Royal Mail Tracked shipping
labels. The system is entirely web-based and does not require any special
dedicated hardware or software. Tempest Photography despatchers simply access
the system through a secure login page. It also enables customers to access
tracking data and proof of delivery provided by the Royal Mail Tracked
Services website. When the Royal Mail Collection Manifest is produced,
pre-advice data is transferred automatically and securely to the Royal Mail
servers.
"We have been using the NetDespatch Royal Mail web software since
December 2010. We were already familiar with Velocity and, therefore, we knew
it was flexible and reliable. It automates our order despatch process and
reduces our administration and paperwork. It frees us to focus on serving our
customers and it provides the flexibility for further integration with our
online store. This will further enhance our product and service offerings,"
says Rob Dickens.
Joann Bickle, Business Development Manager at Royal Mail adds: "Tempest
Photography chose NetDespatch Velocity when it became clear that the business
needed a powerful web based system to manage large volumes of parcels.
Importantly, NetDespatch completed the implementation within 48 hours. It is
a flexible solution and allows Royal Mail Tracked customers to extend the
system to fit their needs. It provides high throughput and helps them with
order fulfillment and adds speed to despatch management."
http://www.netdespatch.com
Source: NetDespatch Ltd
CONTACTS: Matthew Robertson, NetDespatch, tel: +44(0)1978-367475 e-mail: delivermore@despatch.net
MARLOW, England, February 24, 2011/PRNewswire/ -- School and Graduation photo specialist Tempest Photography has selected
NetDespatch powered Royal Mail Tracked services to boost service levels for
its online and mail order business. The web shipping and tracking system is
supporting the company's surging growth in direct order business and speeding
collection and delivery of photographs and gifts to tens of thousands of
customers throughout the UK.
"Royal Mail Tracked is good value for money and with the integrated
NetDespatch Velocity system it provides a high tech web booking service that
helps streamline our administration. The service from Royal Mail Tracked is
excellent and that in turn means we provide the highest levels of service to
our customers," says Rob Dickens, Despatch Manager, Tempest Photography.
Tempest Photography currently uses the service to book collections using
the powerful address book facility and to print Royal Mail Tracked shipping
labels. The system is entirely web-based and does not require any special
dedicated hardware or software. Tempest Photography despatchers simply access
the system through a secure login page. It also enables customers to access
tracking data and proof of delivery provided by the Royal Mail Tracked
Services website. When the Royal Mail Collection Manifest is produced,
pre-advice data is transferred automatically and securely to the Royal Mail
servers.
"We have been using the NetDespatch Royal Mail web software since
December 2010. We were already familiar with Velocity and, therefore, we knew
it was flexible and reliable. It automates our order despatch process and
reduces our administration and paperwork. It frees us to focus on serving our
customers and it provides the flexibility for further integration with our
online store. This will further enhance our product and service offerings,"
says Rob Dickens.
Joann Bickle, Business Development Manager at Royal Mail adds: "Tempest
Photography chose NetDespatch Velocity when it became clear that the business
needed a powerful web based system to manage large volumes of parcels.
Importantly, NetDespatch completed the implementation within 48 hours. It is
a flexible solution and allows Royal Mail Tracked customers to extend the
system to fit their needs. It provides high throughput and helps them with
order fulfillment and adds speed to despatch management."
http://www.netdespatch.com
Source: NetDespatch Ltd
CONTACTS: Matthew Robertson, NetDespatch, tel: +44(0)1978-367475 e-mail: delivermore@despatch.net