EasyVista Combines SaaS, Codeless ITSM Solution With LogMeIn Rescue's Remote Connectivity, Support
Poster: SySAdmin
Posted on March 29, 2011 at 8:07:01 AM
EasyVista Combines SaaS, Codeless ITSM Solution With LogMeIn Rescue's Remote Connectivity, Support
HDI 21st ANNUAL CONFERENCE and EXPO, LAS VEGAS, March 29, 2011/PRNewswire/ -- EasyVista Inc., member of the Staff&Line Group, a global
leader in IT Service Management (ITSM), today announced a new integration
with LogMeIn Rescue, bringing together advanced SaaS, codeless ITSM with
remote support capabilities through a single integrated experience.
LogMeIn Rescue is a web-based remote support application that allows
service desk staff to rapidly diagnose and troubleshoot remote PC's, Macs,
tablets, and smartphones as if they were directly in front of them.
The initial integration of EasyVista combines the ease of codeless ITSM,
process automation wizards, SaaS and advanced ITIL v3 functionality with the
powerful remote support capabilities of LogMeIn Rescue. Customers can
collaborate in real-time with end-users, quickly diagnose and resolve issues
and streamline support and incident management operations.
"IT departments are under pressure to deliver a complete service to the
business, maximize staff efficiency and lower total cost of ownership," said
Jamal Labed, Chief Operating Officer at EasyVista Inc.
"By integrating EasyVista's codeless, advanced IT Management solution
with LogMeIn Rescue's powerful remote support, IT departments are able to
deliver fast, effective and reliable results without sacrificing customer
satisfaction. We are delighted to be working with such a talented,
well-established provider of support and diagnostic capabilities as LogMeIn."
The announcement comes at an exciting time for EasyVista Inc. which has
clearly established its leadership status in the ITSM market delivering SaaS
solutions for more than a decade. EasyVista recently became the first tool to
be certified for 15 ITIL processes through PinkVERIFY, the world's only
independent ITSM tool certification program from leading ITSM education and
consulting provider Pink Elephant.
EasyVista enables organizations to concentrate on their core business
while improving the quality of service delivered to end-users and reducing IT
Management costs. EasyVista provides clear benefits not delivered by legacy
solutions - its unique codeless development environment reduces Total Cost of
Ownership by up to 50 percent over five years and offers an 80 percent
reduction in deployment time versus traditional on-premise providers by
combining codeless customizations, SaaS and ITIL v3 process wizards. For more
information about EasyVista, visit http://www.easyvista.com.
About EasyVista Inc.
At EasyVista Inc., we apply the benefit of 20 years expertise
as a pure player in the IT Management space in order to 'Make IT Easy.' Our
EasyVista solution is easier to deploy, use and maintain than other products
in the market, without any compromise to features and functionality or its
performance.
EasyVista, which is available in SaaS mode or licence mode, is
ITIL v3 compatible certified on 15 service management processes and covers
all aspects of IT Management (IT Service Management, IT Asset Management,
CMDB, automatic inventory, user portal) in a single, integrated and modular
solution.
EasyVista Inc. is part of the Staff&Line Group. With over 60
certified partners worldwide Staff&Line Group has a direct presence in six
countries (USA, France, UK, Italy, Spain, Portugal). The company boasts over
3,300 customers in practically every vertical sector including: banking,
insurance, financial services, public sector, retail, healthcare, utilities,
telecoms managed service providers and IT consulting. Staff&Line Group is
quoted on Alternext - EuroNext Paris. For more information visit
http://www.easyvista.com, our blog http://blog.staffandline.com or on
twitter, @easyvista: (http://twitter.com/easyvista/).
Media Contact:
Valerie Brodie
SVP Marketing
EasyVista Inc
+1-914-844-9076
vbrodie@easyvista.com
Source: EasyVista Inc.
Media Contact: Valerie Brodie, SVP Marketing, EasyVista Inc, +1-914-844-9076, vbrodie@easyvista.com
HDI 21st ANNUAL CONFERENCE and EXPO, LAS VEGAS, March 29, 2011/PRNewswire/ -- EasyVista Inc., member of the Staff&Line Group, a global
leader in IT Service Management (ITSM), today announced a new integration
with LogMeIn Rescue, bringing together advanced SaaS, codeless ITSM with
remote support capabilities through a single integrated experience.
LogMeIn Rescue is a web-based remote support application that allows
service desk staff to rapidly diagnose and troubleshoot remote PC's, Macs,
tablets, and smartphones as if they were directly in front of them.
The initial integration of EasyVista combines the ease of codeless ITSM,
process automation wizards, SaaS and advanced ITIL v3 functionality with the
powerful remote support capabilities of LogMeIn Rescue. Customers can
collaborate in real-time with end-users, quickly diagnose and resolve issues
and streamline support and incident management operations.
"IT departments are under pressure to deliver a complete service to the
business, maximize staff efficiency and lower total cost of ownership," said
Jamal Labed, Chief Operating Officer at EasyVista Inc.
"By integrating EasyVista's codeless, advanced IT Management solution
with LogMeIn Rescue's powerful remote support, IT departments are able to
deliver fast, effective and reliable results without sacrificing customer
satisfaction. We are delighted to be working with such a talented,
well-established provider of support and diagnostic capabilities as LogMeIn."
The announcement comes at an exciting time for EasyVista Inc. which has
clearly established its leadership status in the ITSM market delivering SaaS
solutions for more than a decade. EasyVista recently became the first tool to
be certified for 15 ITIL processes through PinkVERIFY, the world's only
independent ITSM tool certification program from leading ITSM education and
consulting provider Pink Elephant.
EasyVista enables organizations to concentrate on their core business
while improving the quality of service delivered to end-users and reducing IT
Management costs. EasyVista provides clear benefits not delivered by legacy
solutions - its unique codeless development environment reduces Total Cost of
Ownership by up to 50 percent over five years and offers an 80 percent
reduction in deployment time versus traditional on-premise providers by
combining codeless customizations, SaaS and ITIL v3 process wizards. For more
information about EasyVista, visit http://www.easyvista.com.
About EasyVista Inc.
At EasyVista Inc., we apply the benefit of 20 years expertise
as a pure player in the IT Management space in order to 'Make IT Easy.' Our
EasyVista solution is easier to deploy, use and maintain than other products
in the market, without any compromise to features and functionality or its
performance.
EasyVista, which is available in SaaS mode or licence mode, is
ITIL v3 compatible certified on 15 service management processes and covers
all aspects of IT Management (IT Service Management, IT Asset Management,
CMDB, automatic inventory, user portal) in a single, integrated and modular
solution.
EasyVista Inc. is part of the Staff&Line Group. With over 60
certified partners worldwide Staff&Line Group has a direct presence in six
countries (USA, France, UK, Italy, Spain, Portugal). The company boasts over
3,300 customers in practically every vertical sector including: banking,
insurance, financial services, public sector, retail, healthcare, utilities,
telecoms managed service providers and IT consulting. Staff&Line Group is
quoted on Alternext - EuroNext Paris. For more information visit
http://www.easyvista.com, our blog http://blog.staffandline.com or on
twitter, @easyvista: (http://twitter.com/easyvista/).
Media Contact:
Valerie Brodie
SVP Marketing
EasyVista Inc
+1-914-844-9076
vbrodie@easyvista.com
Source: EasyVista Inc.
Media Contact: Valerie Brodie, SVP Marketing, EasyVista Inc, +1-914-844-9076, vbrodie@easyvista.com