More Than 100,000 Living Units in Knoxville Now Benefit from Video Choice with AT&T U-verse TV
Poster: SySAdmin
Posted on June 23, 2011 at 11:07:01 AM
More Than 100,000 Living Units in Knoxville Now Benefit from Video Choice with AT&T U-verse TV
More Knoxville Customers Get TV Service That Ranks Highest in Customer Satisfaction in J.D. Power and Associates Study
KNOXVILLE, Tenn., June 23, 2011 /PRNewswire/ -- Video choice and competition have reached Knoxville consumers in a big way. AT&T* today announced that AT&T U-verse® services, including AT&T U-verse TV, AT&T U-verse High Speed Internet and AT&T U-verse Voice, are now available to more than 100,000 living units across Knoxville. The introduction of these new services is part of an ongoing expansion of U-verse availability across the Knoxville area. U-verse first launched in Tennessee in December 2008.
"Giving consumers choice is what drives innovation, investment and job growth," said State Representative Joe Armstrong. "I'm pleased to see that the investment that companies are making is going directly into our community, which helps grow our economy and create jobs."
AT&T U-verse services, which are all delivered over AT&T's advanced Internet Protocol (IP) network, offer a new alternative to cable with a better DVR, better features and apps, and a better TV experience. AT&T U-verse brings together your TV, broadband, home phone and AT&T wireless services ? all on one bill ? with unique features that provide a new level of integration, convenience and control. Now AT&T U-verse TV ranks "Highest in Residential Television Service Satisfaction in the South Region," according to the J.D. Power and Associates 2010 Residential Television Service Satisfaction Study(SM).
AT&T U-verse services, which are all delivered over AT&T's advanced Internet Protocol (IP) network, offer a new alternative to cable with a better DVR, better features and apps, and a better TV experience. AT&T U-verse allows customers to bring together their TV, broadband, home phone and AT&T wireless services ? all on one bill ? with unique features that provide a new level of integration, convenience and control.
"Additional choices and competition are great news for the citizens of Knoxville," said State Representative Harry Brooks. "The introduction of these new services gives us new innovations for enjoying TV and Internet access when so many cities and towns are competing for new technology investments."
"Today's expansion of AT&T U-verse reflects our commitment to make the investments necessary to bring Knoxville consumers a new era of true video competition," said Gregg Morton, president, AT&T Tennessee. "We are thrilled to offer this innovative video choice to more Knoxville customers. Local residents have asked for more choices in television service and today we're delivering."
AT&T U-verse is being expanded in Tennessee thanks to The Competitive Cable and Video Services Act of 2008, HB 1421. The law provides an environment that encourages new video providers, such as AT&T Tennessee, to invest in Tennessee to compete against incumbent cable providers.
Since launching AT&T U-verse services in Tennessee, AT&T has continued its efforts to make the service more widely available to consumers. The investment also included upgrades to the AT&T wireline infrastructure, such as expanded AT&T U-verse services, additional AT&T Wi-Fi Hot Spots, and extended reach of broadband services.
"With the Knox County state legislative delegation passing more business friendly legislation, our region and our state benefits from continued investments like this," said Mike Edwards, Knoxville Chamber CEO. "This type of investment would not be possible without the leadership of elected officials like Representative Armstrong and Representative Brooks.
"Now even more consumers in Knoxville can see what the U-verse TV experience is all about," said Chris Percy, vice president and general manager, AT&T Consumer and Mobility Markets - Tennessee and Kentucky. "As we continue to showcase the AT&T U-verse TV experience to Tennessee consumers and evolve our services with new features and enhancements, we look forward to more and more customers learning why U-verse TV is such a unique and exciting service."
More Choice, Advanced Features
AT&T U-verse TV is the only 100 percent Internet Protocol-based television (IPTV) service offered by a national service provider, making AT&T U-verse one of the most dynamic and application-rich services available today, with advanced capabilities that customers don't get from other providers.
Where AT&T U-verse services are available, U-verse TV customers can enjoy numerous features and applications, including the ability to manage their DVR recordings, and for qualifying TV customers, watch hit TV shows on select smartphones with U-verse Mobile; the freedom to manage and playback recorded programs from a single DVR on any U-verse connected TV in the house with Total Home DVR; the ability to choose and watch up to four of their favorite channels at one time with the exclusive My Multiview app; an extensive High Definition (HD) channel lineup with access to more than 160 HD channels; the ability to program DVR recordings from their Web-connected mobile phone or PC; personalized, on-screen weather, sports, traffic and stock information via AT&T U-bar; the ability to check the current weather conditions and forecasts in any U.S. city with Weather On Demand; and more.
With AT&T U-verse High Speed Internet services, every AT&T U-verse customer or small business broadband user can enjoy faster available speeds. Packages include a range of speeds, with the fastest downstream speeds up to 24 Mbps. All AT&T U-verse High Speed Internet packages include wireless home or office networking capability at no extra cost.
AT&T U-verse Voice is a managed IP-based service that is delivered over AT&T's fiber-rich network. This allows U-verse Voice customers to enjoy great sound quality and reliability, as well as innovative calling features that integrate with your AT&T U-verse TV, high speed internet and AT&T wireless services. Customers can benefit from a single, combined voice mailbox for AT&T U-verse Voice and AT&T wireless messages; an online portal to manage your call preferences and settings from any PC; an online voice mailbox; the ability to view your incoming calls and voicemail notifications on your TV with Caller ID on TV; the ability to view your Call History on your TV and initiate a call from your PC or TV using Click to Call; and more. All U-verse Voice customers have 911 service.
AT&T U-verse offers multiple combinations of TV, Internet and Voice packages to customize your experience. Standard professional installation is included with most packages. Additional promotional offers may be available to qualifying customers who bundle U-verse Internet or U-verse Voice service.
For additional information on AT&T U-verse -- or to find out if it's available in your area -- visit AT&T U-verse, call 800-ATT-2020 or visit one of the following AT&T retail locations in Knoxville:
-- AT&T Retail Store, 72112 Kingston Pike, Knoxville
-- AT&T Retail Store, 7600 Kingston Pike, Knoxville
-- AT&T Retail Store, 3001 Knoxville Center Dr., Knoxville
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
About AT&T
AT&T Inc. (NYSE: T) is a premier communications holding company. Its subsidiaries and affiliates - AT&T operating companies - are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile broadband and emerging 4G capabilities, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T | DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising.
Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at http://www.att.com/rss. Or follow our news on Twitter at @ATT.
© 2011 AT&T Intellectual Property. All rights reserved. Mobile broadband not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
Geographic and service restrictions apply to AT&T U-verse. Call or go to http://www.att.com/uverse to see if you qualify.
AT&T U-verse TV: Residential customers only. Prices, programming, features and offers subject to change without notice. A one-time TV Service Activation Fee of $29 applies to orders before 6/12/2011; $36 if on or after 6/12/2011. HD Service: Access to HD service requires $10/mo. HD Premium Tier available for an additional $5/mo. HD channel availability varies by package selected. THDVR: Total Home DVR functionality is available on up to 8 TVs, and requires a receiver for each additional TV at $7/mo. My Multiview: Channels/content available for viewing in Multiview are based on TV package subscription and additional programming purchased. Limited number of HD channels are not supported for display within My Multiview. U-verse Mobile: Access to select content requires compatible device, qualifying U-verse TV plan or monthly subscription fee, and WiFi connection and/or cellular data connection. Available content may vary by device and/or U-verse TV subscription and is subject to change. Data charges may apply. Mobile Remote Access: AT&T U-verse High Speed Internet Account required. Wireless phone with Internet access required and standard data charges may apply. U-bar: AT&T U-verse High Speed Internet Account required. Standard Installation Included with Most Packages: Offer ends 7/16/11. Credit qualified customers only. Installation not included with U-basic package.
AT&T U-verse High Speed Internet: Internet speed claim(s) represent maximum downstream and/or upstream speed capabilities. Speeds may vary and are not guaranteed. Many factors can affect actual speeds including the use of other U-verse services. Credit and other restrictions apply. Purchase of U-verse TV required to order AT&T U-verse High Speed Internet. A $3 monthly High Speed Internet equipment fee will apply.
AT&T U-verse Voice: U-verse Voice, including 911 dialing, will not function during a power outage without battery backup power. Compatible with many monitored home alarms and medical monitoring systems. Some call information may be blocked or otherwise not displayed, including information for some calls originating outside of AT&T's network and calls carried over facilities that do not transmit Caller ID information, AT&T U-verse Messaging may not be fully compatible with all AT&T wireless voice mail systems. Caller ID on TV requires subscription to U-verse TV and U-verse Voice.
AT&T U-verse received the highest numerical score among television service providers in the South in the proprietary J.D. Power and Associates 2008-2010 Residential Television Service Satisfaction Studies(SM). 2010 study based on 28,489 total responses from measuring 13 providers in the South (AL, AR, FL, GA, KS, KY, LA, MS, MO, NC, OK, SC, TN, TX) and measures consumer satisfaction with television service. Proprietary study results are based on experiences and perceptions of consumers surveyed in Nov. 2009 and Jan. 2010, April 2010 and July 2010. Your experiences may vary. Visit jdpower.com.
SOURCE AT&T Inc.
AT&T Inc.
CONTACT: Cathy Lewandowski of AT&T Strategic Communications, +1-615-214-5874, cathy.lewandowski@att.com
Web Site: http://www.att.com
More Knoxville Customers Get TV Service That Ranks Highest in Customer Satisfaction in J.D. Power and Associates Study
KNOXVILLE, Tenn., June 23, 2011 /PRNewswire/ -- Video choice and competition have reached Knoxville consumers in a big way. AT&T* today announced that AT&T U-verse® services, including AT&T U-verse TV, AT&T U-verse High Speed Internet and AT&T U-verse Voice, are now available to more than 100,000 living units across Knoxville. The introduction of these new services is part of an ongoing expansion of U-verse availability across the Knoxville area. U-verse first launched in Tennessee in December 2008.
"Giving consumers choice is what drives innovation, investment and job growth," said State Representative Joe Armstrong. "I'm pleased to see that the investment that companies are making is going directly into our community, which helps grow our economy and create jobs."
AT&T U-verse services, which are all delivered over AT&T's advanced Internet Protocol (IP) network, offer a new alternative to cable with a better DVR, better features and apps, and a better TV experience. AT&T U-verse brings together your TV, broadband, home phone and AT&T wireless services ? all on one bill ? with unique features that provide a new level of integration, convenience and control. Now AT&T U-verse TV ranks "Highest in Residential Television Service Satisfaction in the South Region," according to the J.D. Power and Associates 2010 Residential Television Service Satisfaction Study(SM).
AT&T U-verse services, which are all delivered over AT&T's advanced Internet Protocol (IP) network, offer a new alternative to cable with a better DVR, better features and apps, and a better TV experience. AT&T U-verse allows customers to bring together their TV, broadband, home phone and AT&T wireless services ? all on one bill ? with unique features that provide a new level of integration, convenience and control.
"Additional choices and competition are great news for the citizens of Knoxville," said State Representative Harry Brooks. "The introduction of these new services gives us new innovations for enjoying TV and Internet access when so many cities and towns are competing for new technology investments."
"Today's expansion of AT&T U-verse reflects our commitment to make the investments necessary to bring Knoxville consumers a new era of true video competition," said Gregg Morton, president, AT&T Tennessee. "We are thrilled to offer this innovative video choice to more Knoxville customers. Local residents have asked for more choices in television service and today we're delivering."
AT&T U-verse is being expanded in Tennessee thanks to The Competitive Cable and Video Services Act of 2008, HB 1421. The law provides an environment that encourages new video providers, such as AT&T Tennessee, to invest in Tennessee to compete against incumbent cable providers.
Since launching AT&T U-verse services in Tennessee, AT&T has continued its efforts to make the service more widely available to consumers. The investment also included upgrades to the AT&T wireline infrastructure, such as expanded AT&T U-verse services, additional AT&T Wi-Fi Hot Spots, and extended reach of broadband services.
"With the Knox County state legislative delegation passing more business friendly legislation, our region and our state benefits from continued investments like this," said Mike Edwards, Knoxville Chamber CEO. "This type of investment would not be possible without the leadership of elected officials like Representative Armstrong and Representative Brooks.
"Now even more consumers in Knoxville can see what the U-verse TV experience is all about," said Chris Percy, vice president and general manager, AT&T Consumer and Mobility Markets - Tennessee and Kentucky. "As we continue to showcase the AT&T U-verse TV experience to Tennessee consumers and evolve our services with new features and enhancements, we look forward to more and more customers learning why U-verse TV is such a unique and exciting service."
More Choice, Advanced Features
AT&T U-verse TV is the only 100 percent Internet Protocol-based television (IPTV) service offered by a national service provider, making AT&T U-verse one of the most dynamic and application-rich services available today, with advanced capabilities that customers don't get from other providers.
Where AT&T U-verse services are available, U-verse TV customers can enjoy numerous features and applications, including the ability to manage their DVR recordings, and for qualifying TV customers, watch hit TV shows on select smartphones with U-verse Mobile; the freedom to manage and playback recorded programs from a single DVR on any U-verse connected TV in the house with Total Home DVR; the ability to choose and watch up to four of their favorite channels at one time with the exclusive My Multiview app; an extensive High Definition (HD) channel lineup with access to more than 160 HD channels; the ability to program DVR recordings from their Web-connected mobile phone or PC; personalized, on-screen weather, sports, traffic and stock information via AT&T U-bar; the ability to check the current weather conditions and forecasts in any U.S. city with Weather On Demand; and more.
With AT&T U-verse High Speed Internet services, every AT&T U-verse customer or small business broadband user can enjoy faster available speeds. Packages include a range of speeds, with the fastest downstream speeds up to 24 Mbps. All AT&T U-verse High Speed Internet packages include wireless home or office networking capability at no extra cost.
AT&T U-verse Voice is a managed IP-based service that is delivered over AT&T's fiber-rich network. This allows U-verse Voice customers to enjoy great sound quality and reliability, as well as innovative calling features that integrate with your AT&T U-verse TV, high speed internet and AT&T wireless services. Customers can benefit from a single, combined voice mailbox for AT&T U-verse Voice and AT&T wireless messages; an online portal to manage your call preferences and settings from any PC; an online voice mailbox; the ability to view your incoming calls and voicemail notifications on your TV with Caller ID on TV; the ability to view your Call History on your TV and initiate a call from your PC or TV using Click to Call; and more. All U-verse Voice customers have 911 service.
AT&T U-verse offers multiple combinations of TV, Internet and Voice packages to customize your experience. Standard professional installation is included with most packages. Additional promotional offers may be available to qualifying customers who bundle U-verse Internet or U-verse Voice service.
For additional information on AT&T U-verse -- or to find out if it's available in your area -- visit AT&T U-verse, call 800-ATT-2020 or visit one of the following AT&T retail locations in Knoxville:
-- AT&T Retail Store, 72112 Kingston Pike, Knoxville
-- AT&T Retail Store, 7600 Kingston Pike, Knoxville
-- AT&T Retail Store, 3001 Knoxville Center Dr., Knoxville
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
About AT&T
AT&T Inc. (NYSE: T) is a premier communications holding company. Its subsidiaries and affiliates - AT&T operating companies - are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile broadband and emerging 4G capabilities, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T | DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising.
Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at http://www.att.com/rss. Or follow our news on Twitter at @ATT.
© 2011 AT&T Intellectual Property. All rights reserved. Mobile broadband not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
Geographic and service restrictions apply to AT&T U-verse. Call or go to http://www.att.com/uverse to see if you qualify.
AT&T U-verse TV: Residential customers only. Prices, programming, features and offers subject to change without notice. A one-time TV Service Activation Fee of $29 applies to orders before 6/12/2011; $36 if on or after 6/12/2011. HD Service: Access to HD service requires $10/mo. HD Premium Tier available for an additional $5/mo. HD channel availability varies by package selected. THDVR: Total Home DVR functionality is available on up to 8 TVs, and requires a receiver for each additional TV at $7/mo. My Multiview: Channels/content available for viewing in Multiview are based on TV package subscription and additional programming purchased. Limited number of HD channels are not supported for display within My Multiview. U-verse Mobile: Access to select content requires compatible device, qualifying U-verse TV plan or monthly subscription fee, and WiFi connection and/or cellular data connection. Available content may vary by device and/or U-verse TV subscription and is subject to change. Data charges may apply. Mobile Remote Access: AT&T U-verse High Speed Internet Account required. Wireless phone with Internet access required and standard data charges may apply. U-bar: AT&T U-verse High Speed Internet Account required. Standard Installation Included with Most Packages: Offer ends 7/16/11. Credit qualified customers only. Installation not included with U-basic package.
AT&T U-verse High Speed Internet: Internet speed claim(s) represent maximum downstream and/or upstream speed capabilities. Speeds may vary and are not guaranteed. Many factors can affect actual speeds including the use of other U-verse services. Credit and other restrictions apply. Purchase of U-verse TV required to order AT&T U-verse High Speed Internet. A $3 monthly High Speed Internet equipment fee will apply.
AT&T U-verse Voice: U-verse Voice, including 911 dialing, will not function during a power outage without battery backup power. Compatible with many monitored home alarms and medical monitoring systems. Some call information may be blocked or otherwise not displayed, including information for some calls originating outside of AT&T's network and calls carried over facilities that do not transmit Caller ID information, AT&T U-verse Messaging may not be fully compatible with all AT&T wireless voice mail systems. Caller ID on TV requires subscription to U-verse TV and U-verse Voice.
AT&T U-verse received the highest numerical score among television service providers in the South in the proprietary J.D. Power and Associates 2008-2010 Residential Television Service Satisfaction Studies(SM). 2010 study based on 28,489 total responses from measuring 13 providers in the South (AL, AR, FL, GA, KS, KY, LA, MS, MO, NC, OK, SC, TN, TX) and measures consumer satisfaction with television service. Proprietary study results are based on experiences and perceptions of consumers surveyed in Nov. 2009 and Jan. 2010, April 2010 and July 2010. Your experiences may vary. Visit jdpower.com.
SOURCE AT&T Inc.
AT&T Inc.
CONTACT: Cathy Lewandowski of AT&T Strategic Communications, +1-615-214-5874, cathy.lewandowski@att.com
Web Site: http://www.att.com