Brevard County Deploys Next Gen 911 Network
Poster: SySAdmin
Posted on December 13, 2011 at 9:35:01 AM
Brevard County Deploys Next Gen 911 Network
Internet protocol-based network from AT&T allows county to route and respond to calls more reliably and paves way for advances in emergency response services
BREVARD COUNTY, Fla., Dec. 13, 2011 /PRNewswire/ -- Communication is critical in an emergency. Being able to reach the people who can help you is even more important. In an effort to make first responders more accessible to residents, Brevard County, Fla. recently signed an agreement with AT&T* to roll-out the Emergency Services IP network (ESInet) next generation 911 services.
Using technology and services from AT&T, Brevard County and its roughly 540,000 residents will benefit from a variety of new capabilities that provide life saving services in a reliable and timely manner including:
-- New equipment that permits call center operators to dispatch first
responders faster by giving them the ability to:
-- Generate reports on call handling
-- View 911 caller information on a graphical map display
-- Quickly identify location information
-- Gain quick access to caller information
-- Automatic transfers of calls made during a catastrophe that would
normally be disconnected. If a caller is in the middle of a conversation
with a 911 operator and a natural disaster or other event happens that
would normally cause the call to disconnect, the call is instead
re-routed to another PSAP location without being dropped. This allows
the caller to maintain a continuous conversation with operators during a
critical moment.
-- The ability to re-route calls from one public safety answering point
(PSAP), or call center, to another in case of natural disaster or other
catastrophic event. If one of the county's 11 centers is damaged in a
disaster and unable to receive calls the system is designed to
automatically re-route those calls to another location for processing.
This makes sure that residents in the impacted area who need help are
able to connect with first responders and receive the care they require.
-- Three AT&T-managed facilities spread across the state to host the new
network.
-- Complete overhaul and re-building of the county's aging pre-existing 911
network.
As part of the agreement, AT&T offers the county assistance on installation, project management and training on the new system. Additionally, AT&T monitors the network 24/7.
The ESInet will roll-out in stages, one PSAP at a time. The entire system is scheduled to be up and running by Spring 2012.
The Future of 911:
As ESInet deployments become more widespread across states, the 911 capabilities will grow as well. Because the network is Internet protocol-based, the system will be able to handle data files, such as text messages and images when standards are developed - capabilities that do not exist for today's 911 services - as well as traditional voice communications. Additionally, the PSAPs will be able to share information among each other, as well as state and federal agencies such as FEMA or Homeland Security for a coordinated response in the event of a large scale disaster.
To make sure the system is ready for the future, Brevard County employed AT&T's help to make the network compatible with I3 standards. These standards are defined by the National Emergency Number Association and dictate the basis for next generation 911, ensuring that 911 systems across the country will be able to accept text messages, photos, videos and more. Incorporating the I3 standards now will allow the network to evolve faster as standards are ratified.
Quotes:
"Keeping residents safe and responding quickly to emergencies are the cornerstones of 911 services," said Deborah Sands, 911 Coordinator, Brevard County, FL. "Through our work with AT&T, Brevard County has taken the first steps to make sure we are prepared for the future of 911 capabilities and are ready to offer our residents the most cutting-edge and effective methods of communicating with us when they need us most."
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
About AT&T
AT&T Inc. (NYSE: T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates - AT&T operating companies - are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile broadband and emerging 4G capabilities, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T | DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising.
Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at http://www.att.com/rss. Or follow our news on Twitter at @ATT.
SOURCE AT&T Inc.
AT&T Inc.
CONTACT: Josh Hixson of AT&T, +1-214-782-6053, josh.hixson@att.com
Web Site: http://www.att.com
Internet protocol-based network from AT&T allows county to route and respond to calls more reliably and paves way for advances in emergency response services
BREVARD COUNTY, Fla., Dec. 13, 2011 /PRNewswire/ -- Communication is critical in an emergency. Being able to reach the people who can help you is even more important. In an effort to make first responders more accessible to residents, Brevard County, Fla. recently signed an agreement with AT&T* to roll-out the Emergency Services IP network (ESInet) next generation 911 services.
Using technology and services from AT&T, Brevard County and its roughly 540,000 residents will benefit from a variety of new capabilities that provide life saving services in a reliable and timely manner including:
-- New equipment that permits call center operators to dispatch first
responders faster by giving them the ability to:
-- Generate reports on call handling
-- View 911 caller information on a graphical map display
-- Quickly identify location information
-- Gain quick access to caller information
-- Automatic transfers of calls made during a catastrophe that would
normally be disconnected. If a caller is in the middle of a conversation
with a 911 operator and a natural disaster or other event happens that
would normally cause the call to disconnect, the call is instead
re-routed to another PSAP location without being dropped. This allows
the caller to maintain a continuous conversation with operators during a
critical moment.
-- The ability to re-route calls from one public safety answering point
(PSAP), or call center, to another in case of natural disaster or other
catastrophic event. If one of the county's 11 centers is damaged in a
disaster and unable to receive calls the system is designed to
automatically re-route those calls to another location for processing.
This makes sure that residents in the impacted area who need help are
able to connect with first responders and receive the care they require.
-- Three AT&T-managed facilities spread across the state to host the new
network.
-- Complete overhaul and re-building of the county's aging pre-existing 911
network.
As part of the agreement, AT&T offers the county assistance on installation, project management and training on the new system. Additionally, AT&T monitors the network 24/7.
The ESInet will roll-out in stages, one PSAP at a time. The entire system is scheduled to be up and running by Spring 2012.
The Future of 911:
As ESInet deployments become more widespread across states, the 911 capabilities will grow as well. Because the network is Internet protocol-based, the system will be able to handle data files, such as text messages and images when standards are developed - capabilities that do not exist for today's 911 services - as well as traditional voice communications. Additionally, the PSAPs will be able to share information among each other, as well as state and federal agencies such as FEMA or Homeland Security for a coordinated response in the event of a large scale disaster.
To make sure the system is ready for the future, Brevard County employed AT&T's help to make the network compatible with I3 standards. These standards are defined by the National Emergency Number Association and dictate the basis for next generation 911, ensuring that 911 systems across the country will be able to accept text messages, photos, videos and more. Incorporating the I3 standards now will allow the network to evolve faster as standards are ratified.
Quotes:
"Keeping residents safe and responding quickly to emergencies are the cornerstones of 911 services," said Deborah Sands, 911 Coordinator, Brevard County, FL. "Through our work with AT&T, Brevard County has taken the first steps to make sure we are prepared for the future of 911 capabilities and are ready to offer our residents the most cutting-edge and effective methods of communicating with us when they need us most."
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
About AT&T
AT&T Inc. (NYSE: T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates - AT&T operating companies - are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile broadband and emerging 4G capabilities, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T | DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising.
Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at http://www.att.com/rss. Or follow our news on Twitter at @ATT.
SOURCE AT&T Inc.
AT&T Inc.
CONTACT: Josh Hixson of AT&T, +1-214-782-6053, josh.hixson@att.com
Web Site: http://www.att.com