New Survey Provides Insights from Users of Over 100 Restaurant Point of Sale Systems
Poster: SySAdmin
Posted on January 18, 2012 at 7:07:01 AM
New Survey Provides Insights from Users of Over 100 Restaurant Point of Sale Systems
Over 1,500 Independent Restaurateurs Reveal Virtues and Shortcomings of Their Existing POS System
HOUSTON, Jan. 18, 2012 /PRNewswire/ -- RestaurantOwner (http://www.RestaurantOwner.com), a membership website for independent restaurant operators, has released, on their website, the results of a detailed survey of their members' experiences with their current point of sale systems. Over 1,500 individual independent operators participated and provided detailed feedback on over 100 different POS systems.
Choosing a point of sale system is considered to be one of the most important decisions any restaurant operator makes. With the average cost of a POS system approaching the $20,000 mark, it's not only an expensive decision but one that affects ongoing restaurant operations in several crucial areas.
A POS system should be one of a restaurant's most important assets by providing cash and inventory controls, improved speed of service, better decision-making and even sales growth opportunities. This survey confirms that if properly chosen, a POS can potentially pay for itself in a matter of months. But conversely, selecting the wrong system or one from the wrong vendor can become a source of operational problems and ongoing frustration for the operator for years to come.
Survey results indicate a strong correlation between the operators' degree of overall satisfaction with their POS system and their relationship with the POS vendor.
"Operators that had good experiences with respect to vendor training and support, be it online or on site, generally reported they were pleased with their POS choice," said Joe Erickson, Vice President of RestaurantOwner.com.
Survey questions captured operator responses regarding their POS system's ease-of-use, programmability and reliability. Participants also rated the quality of vendor training and ongoing support as well as common POS features such as reporting, timekeeping and inventory control.
In addition, many survey participants provided extensive comments about their experiences with the functional aspects of their POS system and the quality of the vendor training and support they received.
For more information on the Restaurant POS Survey results, go to http://www.RestaurantOwner.com/survey.htm.
Organization Website: http://www.RestaurantOwner.com.
- Logo 72dpi: Send2Press.com/mediaboom/12-0118-rstownr_72dpi.jpg
This release was issued on behalf of the above organization by Send2Press(R), a unit of Neotrope(R). http://www.Send2Press.com
SOURCE RestaurantOwner.com
RestaurantOwner.com
CONTACT: Joe Erickson, Vice President of RestaurantOwner.com, +1-832-595-2966, jerickson@RestaurantOwner.com
Web Site: http://www.restaurantowner.com
Over 1,500 Independent Restaurateurs Reveal Virtues and Shortcomings of Their Existing POS System
HOUSTON, Jan. 18, 2012 /PRNewswire/ -- RestaurantOwner (http://www.RestaurantOwner.com), a membership website for independent restaurant operators, has released, on their website, the results of a detailed survey of their members' experiences with their current point of sale systems. Over 1,500 individual independent operators participated and provided detailed feedback on over 100 different POS systems.
Choosing a point of sale system is considered to be one of the most important decisions any restaurant operator makes. With the average cost of a POS system approaching the $20,000 mark, it's not only an expensive decision but one that affects ongoing restaurant operations in several crucial areas.
A POS system should be one of a restaurant's most important assets by providing cash and inventory controls, improved speed of service, better decision-making and even sales growth opportunities. This survey confirms that if properly chosen, a POS can potentially pay for itself in a matter of months. But conversely, selecting the wrong system or one from the wrong vendor can become a source of operational problems and ongoing frustration for the operator for years to come.
Survey results indicate a strong correlation between the operators' degree of overall satisfaction with their POS system and their relationship with the POS vendor.
"Operators that had good experiences with respect to vendor training and support, be it online or on site, generally reported they were pleased with their POS choice," said Joe Erickson, Vice President of RestaurantOwner.com.
Survey questions captured operator responses regarding their POS system's ease-of-use, programmability and reliability. Participants also rated the quality of vendor training and ongoing support as well as common POS features such as reporting, timekeeping and inventory control.
In addition, many survey participants provided extensive comments about their experiences with the functional aspects of their POS system and the quality of the vendor training and support they received.
For more information on the Restaurant POS Survey results, go to http://www.RestaurantOwner.com/survey.htm.
Organization Website: http://www.RestaurantOwner.com.
- Logo 72dpi: Send2Press.com/mediaboom/12-0118-rstownr_72dpi.jpg
This release was issued on behalf of the above organization by Send2Press(R), a unit of Neotrope(R). http://www.Send2Press.com
SOURCE RestaurantOwner.com
RestaurantOwner.com
CONTACT: Joe Erickson, Vice President of RestaurantOwner.com, +1-832-595-2966, jerickson@RestaurantOwner.com
Web Site: http://www.restaurantowner.com