GLOUCESTER, England, January 26, 2012/PRNewswire/ --
Fasthosts Internet Ltd, a leading UK web hosting provider, today announced the launch
of Fasthosts Review Site, http://www.fasthostsreviews.com, a resource website
dedicated to customer comments on its products and services. Fasthosts' review site is
separate to the Fasthosts homepage and provides a platform for sharing genuine experiences
of using Fasthosts services and providing feedback directly to the company. The move is
another step in the development of the provider's customer care programme and reflects a
strong pride in it's products and commitment to honest and transparent communication with
its customers.
An increasing number of Britons are participating in online forums and review websites
to discuss their experiences of products and services they have purchased. Recent research
by Fasthosts found that 1 in 3 British consumers have posted negative material online
relating to a company or product, most commonly on social networking sites such as
Facebook. The web hosting [http://www.fasthosts.co.uk ] sector in particular has many
reviews websites. However, few web hosting comparison websites clearly display who is
running the website, if they have any involvement with hosting companies, and what their
policies are for filtering good or bad reviews of certain providers.
Fasthosts' review site displays customer experiences and comments unedited and the
company will only edit public posts if they are clearly abusive or breaching
confidentiality or data laws. Thus, visitors can be assured that the portal will provide a
balanced and unfiltered view on what Fasthosts has to offer. The website is intended to be
a useful resource for the customer in their researching of web solutions and web hosting
vendors.
The Fasthosts review [http://fasthostsreviews.com ] site uses a dedicated URL - http://www.fasthostsreviews.com - and offers an efficient way to read absolutely genuine customer
feedback, structured by product category and accepting reviews on each product.
Stephen Holford, Marketing Director, Fasthosts Internet, commented: "Fasthosts is one
of the first within the technology industry to actively promote the use of such a review
site. Whilst many firms shy away from the spotlight, we are proud of our brand and
products and confident that they will speak for themselves. The website will provide a
balanced, useful resource to the market and be a great way for us to learn about our
customer experience."
By hearing first-hand what the company is doing right and wrong, Fasthosts aims to
enhance value and quality for all its users, while listening to them for requests for new
features or services.
Holford continued: "Within the highly-fragmented web hosting market, there are few
portals where the customer can be assured that content is in no way influenced or shifted
by commercial interests. Today, Fasthosts provides this with the launch of our review site
and we actively encourage other hosting providers to do the same."
Fasthosts is a leading web hosting provider. Based in the UK and operating 24x7 from
their dedicated UK data centres, Fasthosts keeps over 1 million domains running smoothly
and ensures over 42 million emails are delivered safely each day. All Fasthosts services
can be self-managed through the award winning Fasthosts web-based control panel. Services
include domain registrations, shared web hosting, business-class email, virtual servers,
dedicated servers [http://www.fasthosts.co.uk/dedicated-servers ], software-as-a-service,
online back-up, secure online storage and unlimited broadband. Fasthosts' maintains an
award-winning, highly successful reseller channel. The company has won the Microsoft
Hyper-V Cloud Partner Award 2011, Microsoft's Global Hosting Partner Award for 2011 and
was voted Best Web Host 2011 by the readers of Computer Shopper.
For Fasthosts please contact:
Richard Stevenson
Fasthosts
Discovery House
154 Southgate Street
Gloucester
GL1 2EX
+44(0)1452-561-857 http://www.fasthosts.co.uk