Kartel Signs with Sicap to set up Beeline Mobiles in Kazakhstan
BERN, Switzerland, February 28, 2012/PRNewswire/ --
Sicap's new Device Management Centre, DMC4 has only just gone live in Kazakhstan, yet
it already serves 10 million Beeline subscribers. Kartel is gaining significant efficiency
and can anticipate the exponential growth of Device Management needs as subscribers become
immersed in their usage of mobile applications and the mobile Internet.
Kartel, the Vimpelcom subsidiary which operates under the brand name of Beeline, has
chosen to upgrade its sicap DMC platform in order to ensure faultless service availability
for its subscribers. DMC4 allows the operator to meet the growing demands for Internet
settings delivery witnessed since its rapid extension of 3G coverage and will also allow
Kartel to gain control of smartphones entering the network. Kartel plans for example to
roll out a full Android OS and application management service from the sicap platform.
Sicap DMC4 ensures that end-users benefit from plug and play data services, whatever
device they are using.
The platform automatically detects devices in the network and sends them settings for
immediate and continued usability. The process is fully automated, keeps history of used
devices and sends setting only to subscriber devices which were not previously set. DMC4
achieves this by filtering IMEI/ IMSI pairs, which results in a streamlined configuration
process with an average of 50 over-the-air settings update files sent per second. Kartel
does however have the possibility of deploying DMC4 for bulk settings campaigns, in order
to update the entire fleet of 10 million mobile devices within a short time frame.
Kartel also plans to open up the self-care interface of DMC4 to allow its subscribers
to check their settings, manage their applications and troubleshoot common usability
issues by themselves on the Beeline website.
"Beeline customers are getting great service and seamless device usability. They will
be more inclined to stay loyal and less likely to make lengthy queries to Beeline call
centre agents in order to resolve their configuration issues" said Mr. Denis Pustoshilov,
Head of NSS and VAS departments at Kartel Kazakhstan. "Behind the scenes, the cluster
architecture means that we can easily carry out updates to the functionalities of the
platform" added Mr. Pustoshilov.
"Kartel has recognised the new challenges associated with sophisticated new devices in
the hands of feature phone migrating subscribers and aims to make life simple for them,
said Mr Simon Hofer, Managing Director of Sicap Russia & CIS. We are proud to support
Kartel from our dedicated Russian/ CIS operations office in Moscow."
About Sicap
Sicap software solutions empower mobile operators to deliver a superior subscriber
experience, create new revenue streams and reduce operating costs.
Sicap develops and implements solutions across the value chain, including DM, billing
and loyalty, m-money, and USSD solutions. Present in 120 networks, serving 835 million
subscribers in 75 countries worldwide. For more information, visit http://www.sicap.com