Over 40 Industry Vendors Make Major News at UBM TechWeb's Enterprise Connect
Poster: SySAdmin
Posted on March 19, 2012 at 12:35:01 PM
Over 40 Industry Vendors Make Major News at UBM TechWeb's Enterprise Connect
New Products & Services Unveiled at Leading Enterprise Communications & Collaboration Event
SAN FRANCISCO, March 19, 2012 /PRNewswire/ -- Enterprise Connect, produced by UBM TechWeb, today previews the product and service announcements to be made at the upcoming Enterprise Connect 2012. Over forty top industry vendors have selected Enterprise Connect as the choice venue to unveil their cutting-edge offerings in enterprise communications and collaboration. Enterprise Connect 2012 is happening next week, March 26-29, at the Gaylord Palms Resort and Convention Center in Orlando, FL. For more information visit: http://www.enterpriseconnect.com/orlando/.
"We are proud that over 130 companies will be exhibiting, and that more than 40 leading solution providers have selected Enterprise Connect to introduce their latest products and services," said Fred Knight, Enterprise Connect GM and Co-Chair. "Enterprise Connect offers attendees a first-hand look at these new technologies, providing a comprehensive view of the enterprise communications and collaboration landscape. Key enterprise decision-makers are provided the insight they need to leverage and plan for the next evolution in communications and collaboration."
The list of exhibitors utilizing Enterprise Connect as a platform to showcase their news announcements currently includes:
911 Enable introduces the Service Provider Emergency Gateway (SP-EGW), a multi-tenant platform that enables hosted IP-PBX providers to offer automated E911 management from the cloud. The SP-EGW can automatically administer, update and provision IP devices for multiple tenants - and deliver it all as a managed service. Booth 517 to learn more!
Aastra continues its history of innovation, introducing mobile collaboration solutions at Enterprise Connect. LIVE in Booth #617, the super hero crew from Marvellous Comics, dubbed the "Aastra Revengers," demonstrates how enterprises across the galaxy can extend their communications' reach and improve productivity using Aastra BluStar(TM). For a preview visit http://www.aastrausa.com/vision.
Alcatel-Lucent continues to deliver on its ability to change the conversation for employees and customers through OpenTouch(TM), its multi-party, multi-device, multi-media platform. A new addition, to be announced at Enterprise Connect enriches the user experience, providing the full "multi" conversation experience, including video, on a popular tablet device. Demo booth 625.
Applied Global Technologies (AGT) has released industry-first features for FATHOM HD that advance testing and monitoring support for large scale UC video deployments. FATHOM HD, deployed as the only independent HD video testing and monitoring tool that connects to an enterprise network, provides accurate video quality measurements.
Avencall will introduce XiVO, an open source phone and unified communications system based on Asterisk for businesses. XiVO communications servers are packaged solutions with a wide range of value added features. XiVO systems are a mix of powerful, scalable and cost effective solutions. Meet us at booth #303.
AVST unveils a new product line, the CX Series at Enterprise Connect. CX-S is ideal for small to mid-sized businesses (SMB's), CX-E was formerly known as CallXpress and CX-C is AVST's newest solution to provide cloud technology, all delivered on the most interoperable platform. Learn more at booth 933.
Biamp Systems will feature Tesira®, the first truly scalable networked media system using AVB. Tesira is an enterprise-wide solution that can be managed from any PC, and can provide pitch-perfect sound in a performance space, audio for a 200-person teleconference center, or a sound system for a three building campus.
Black Box Resale Services will showcase the ability of its new state-of-the art facility to provide high-quality repair and refurbishment services. Stop by for product displays and see if YOU can tell the difference between new and refurbished equipment. Demos from strategic partners Polycom and Plantronics, along with iPad drawing.
ConnectSolutions is announcing two new conferencing and collaboration applications that run on their private cloud UC3 Platform. With the new Managed Private Cloud for Microsoft Lync and Adobe Connect, ConnectSolutions is helping enterprise organizations and government agencies truly unify communications by taking a best of breed approach.
Damaka®, a technology pioneer in Mobile Unified Communications and Collaboration (UCC), will announce a video and collaboration version of Xime(TM), a unique software client that extends the Video, Audio, IM, Presence, and Desktop Sharing capabilities of IBM Sametime to smartphones and tablets without the need for additional hardware.
Dimension Data will highlight its newly-announced global Managed Service for Visual Communications (MSVC). Focused on removing the complexity associated with video conferencing management, MSVC helps organizations maximize user adoption and achieve ROI through flexible monitoring, maintenance and support for client video endpoints - including on-premise, off-premise or hybrid solutions.
Echopass, the leader in cloud based contact center solutions announces new mobile customer care solutions including smartphone applications and mobile reporting for contact center supervisors, showing in booth #643. Echopass will also be announcing a new addition to their EchoPlace Partner Network in the area of mobile application development.
Hold-free Networks debuts the Social Sentiment module for enterprise apps, the first of its Social CRM initiatives planned for 2012. A 30-day free trial is available exclusively to attendees who visit booth #1342 and ask Hold-Free's surprise celebrity guest for the secret registration code.
Integrated Research - Best of Enterprise Connect Finalist - will announce end-to-end visibility of voice quality across Avaya, Cisco and Acme Packet UC ecosystems. Complemented by out-of-the-box visibility into the whole Microsoft Lync UC ecosystem; Prognosis for UC correlates multi-vendor metrics into a real-time information array.
ION Networks introduces the SA600 line of low-cost, scalable console servers for secure, remote access to IT systems. It comes in a 3- or 7-port model and is available in both Dial-Up or Wireless Editions. Ideal for service providers and enterprises needing a low-cost alternative to modems or remote access via cellular.
Jabra (Booth #528), a world leader in innovative, high-quality hands-free communications solutions, will showcase the Company's Mobile Worker product line. The Jabra SUPREME UC, Jabra FREEWAY, and Jabra SPEAK 410 are perfect solutions for productivity on the go, providing flexibility and ease-of-use whether working from home or on the road.
KEMP Technologies will showcase its Microsoft Lync Server 2010-approved LoadMaster hardware and virtual appliance load balancers. KEMP's Load Balancers deliver high availability and scale-out enabling easy traffic distribution among Exchange 2010, Lync, SharePoint & RDS. We offer the #1 Price/Performance Load Balancers for Unified Communications.
Lionbridge Technologies and IBM announce the launch of GeoFluent. GeoFluent provides real-time translation on demand, which is ideal for live chat and support forums or blogs. GeoFluent offers the ability for non-English speaking customers to rapidly engage and interact with your organization.
M5 Networks will introduce M5 Cloud Communicator, a desktop application that extends the company's visionary unified communications offering. In addition to a "presence" feature that lets users see when their colleagues are on the telephone, the application offers instant messaging across the enterprise, peer-to-peer video chat, file transfer, and screen-sharing.
Matrix ComSec (booth # 1142) - a global leader in IP Telephony announces their SIP 2.0 compliant SETU and Eternity VoIP/PRI/PSTN/GSM gateway products. Both SETU and Eternity are interoperable with all major SIP service providers. Matrix is also introducing COSEC - their award winning access control product line to US market.
Metropolis Technologies will unveil a new version of their acclaimed telemanagement and call reporting tool, OfficeWatch. Among the enhanced features include a dashboard with top-10 tabs listing the most expensive, frequently dialed, and high cost calls to enable users to get an at-a-glance view of all call activity in their organization.
Partnerpedia will demo its new Enterprise App Store solution that allows corporate IT to control the publishing, distribution and management of mobile and cloud apps across all unified communications endpoints. Also drop by for a chance to win the new iPad! Visit booth #1300.
Phybridge announces the launch of its PoLRE switch, an enterprise-grade data switch that delivers Ethernet and PoE over a single pair of telephony grade wire with four times the reach of traditional data switches. The PoLRE switch transforms the existing voice infrastructure into an ideal platform for IP Telephony.
Presence Technology introduces Presence Web Apps, a set of front-end applications for Contact Centers. The flexibility of Web Apps equals zero workstation administration or IT hassle. This simplifies using home agents, or geographically dispersed agents. There is no need for complex architecture or expensive solutions. 100% web; no other application conflicts.
ProtonMedia will showcase ProtoSphere 2.0, the immersive, social, learning and collaboration software for the enterprise. This always-on workspace brings together the right people and content to increase the speed and effectiveness of knowledge transfer, learning, and social engagement and provide context to business-critical information. See ProtoSphere 2.0 at Booth #310.
RADVISION will be showing a number of solutions including the first-ever North American public demonstration of the RADVISION SCOPIA XT5000. The XT5000 is RADVISION's brand new, flagship room-based video system. We'll also be showing immersive telepresence, SCOPIA Desktop and SCOPIA Mobile - both on Apple iOS and Android operating systems. http://www.radvision.com
Revolabs (Booth 313) will unveil the FLX VoIP, the first wireless conference phone designed for VoIP networks. For exceptional audio performance and flexibility across the entire enterprise, the FLX VoIP brings the clarity of HD audio and freedom of wireless microphones and speakers to IP telephone networks.
RTX (Booth #436) presents Android Touch - a unique addition to business mobility that will enable vertical markets with dedicated applications. Featuring an 800x480 TFT colour display (3.5") with touch screen and a powerful platform, this is a future proof product that handles your business needs both for DECT and WIFI.
ServicePilot will announce support of Avaya and Acme Packets SBCs in the latest release of their integrated VoIP and unified communications monitoring solution. ServicePilot ISM Enterprise is a cost-effective and easy to use alternative for network and application performance management. It also provides support for Cisco, ALU and Aastra.
SMART Technologies Inc., a leading provider of collaboration solutions, announces an upcoming solution for Microsoft Lync 2010.Used in conjunction with a SMART Board(®) interactive whiteboard or display and SMART Meeting Pro software, Microsoft Lync will allow users to experience visual collaboration via SMART's intuitive touch and digital-ink technology.
At Enterprise Connect, snom is debuting the snom 370 UC edition desktop phone recently qualified by Microsoft®, attaining 'optimized for Microsoft® Lync(TM)' status, the highest designation of interoperability and integration under Microsoft's Compatible Device Program. See the snom 370 UC edition on display at booth #737.
StarLeaf announces general availability of its enterprise-class solution for video and voice communications-at the desktop and in the meeting room. With breakthrough technology, StarLeaf makes video calling as easy and as simple as a phone call. The complete solution will be showcased at Enterprise Connect, 26-28th March 2012.
TelStrat formally launches Engage Quality(TM), its powerful, comprehensive contact center solution for delivering targeted agent evaluation and training, calibrated for consistency, across a team or the entire organization. Engage Quality incorporates advanced evaluation, calibrated assessment, integrated coaching/e-learning, and fully customizable agent performance reporting with an intuitive Web 2.0 interface.
The Moya Group (Booth #1438) introduces its telecommunications and WAN infrastructure management services designed for multi-site enterprises. These services address a significant gap in traditional managed service offerings and include consolidated help desk, project management, service inventory tracking, procurement, and provider contract management.
Thrupoint announces Fusion(TM), a framework for rapid availability of SIP-based applications. Fusion(TM) Service Broker delivers Session Management 2.0 with flexible interoperability across multivendor environments, dynamic application chaining and rich policy. Fusion(TM) UC for tablets like iPad gives enterprises B2B and B2C video collaboration along with voice, IM and presence capabilities.
Tone Software announces ReliaTel VoIP and UC Service Assurance 4.0, delivering expanded management intelligence that increases operational efficiency and reduces operational costs for Enterprises and MSPs. Optimized alarm management, advanced performance trending dashboards, and integrated route diagnostic capabilities help teams anticipate, diagnose, and resolve service-impacting issues more rapidly and accurately.
Voice4net introduces Contact Center HD, a comprehensive customer interaction ecosystem that enables businesses to engage customers on a deeper, more meaningful basis. CCHD provides simple integration of emerging touch points like social networks while continuing to leverage legacy interaction channels including voice, email, and web. For more information, visit http://www.voice4net.com.
VOSS will make 3 announcements, including VOSS 8.0, a UC fulfilment platform to better address enterprise mobility and private cloud, VOSS User Deployment Service, to simplify and accelerate migration to on-premise or cloud-based UC, and the ground-breaking VOSS UC Business Analytics Solution, nominated for "Best of Enterprise Connect", which tracks UC utilization and costs.
Voxeo is announcing location-based services in its interactive voice response (IVR) platform for voice, text and mobile web interactions. Voxeo LBS makes it safer and more convenient for mobile customers to access information and services, such as a retailer's nearest store, obtaining roadside assistance and more without entering a location or downloading an app.
VXi (http://www.vxicorp.com/) will be at the CTD booth (#1302) featuring their new UC-ready "best in class" UC ProSet. Plus, they'll have their latest BlueParrott headsets, the B250-XT+ and Xpress. Designed for noisy environments, they knock out nearly 95% of all background noise. FMI: Gina Hislop, Regional Sales Manager, at hislop@vxicorp.com.
Zeacom (http://www.Zeacom.com) will debut a new cloud offering of its multimedia contact center and business process automation solutions, and will showcase ZCC Version 6.1, which features mobility apps for Android, business intelligence for the contact center and additional flexibility for PBX users wanting to benefit from integration with Microsoft Lync.
Zultys will present the new features of MX Release 7.0 designed to empower businesses to collaborate more effectively. The new features of Zultys Unified Communication solution include Mobile Communicator for Android and the most flexible, customizable UC client on the market. See it all at the CTD booth #1302.
For more information on these companies, participating exhibitors and a complete Enterprise Connect schedule, visit: http://www.enterpriseconnect.com/orlando/.
About Enterprise Connect
Enterprise Connect (formerly VoiceCon) is the leading conference and exhibition for enterprise IP Telephony, Converged Networks and Unified Communications in North America. Enterprise Connect® brings corporate IT decision makers together with the industry's vendors, analysts and consultants to focus on the issues central to enterprise networks and communications. Enterprise Connect® owns and produces No Jitter, (http://www.nojitter.com/), providing daily blogging and analysis of enterprise communications, and it also serves the community with a weekly email newsletter, a Webinar Series and Virtual Events. For more information, visit http://enterpriseconnect.com/.
About UBM TechWeb
UBM TechWeb the global leader in technology media and professional information, enables people and organizations to harness the transformative power of technology. Through its three core businesses - media solutions, marketing services and paid content - UBM TechWeb produces the most respected and consumed brands and media applications in the technology market. More than 14.5 million business and technology professionals (CIOs and IT managers, Web & Digital professionals, Software Developers, Government decision makers, and Telecom providers) actively engage in UBM TechWeb's communities and information resources monthly. UBM TechWeb brands include: global face-to-face events such as Interop, Cloud Connect, Black Hat and Enterprise Connect; award-winning online resources such as InformationWeek, Light Reading, and Network Computing; and market-leading magazines InformationWeek, Wall Street & Technology, and Advanced Trading. UBM TechWeb is a part of UBM plc, one of the world's largest media businesses as a global provider of news distribution and specialist information services with a market capitalization of more than $2.5 billion.
SOURCE UBM TechWeb
UBM TechWeb
CONTACT: Joylyn Tanner,+1-415-947-6319, jtanner@techweb.com for UBM TechWeb
Web Site: http://www.ubmtechweb.com
New Products & Services Unveiled at Leading Enterprise Communications & Collaboration Event
SAN FRANCISCO, March 19, 2012 /PRNewswire/ -- Enterprise Connect, produced by UBM TechWeb, today previews the product and service announcements to be made at the upcoming Enterprise Connect 2012. Over forty top industry vendors have selected Enterprise Connect as the choice venue to unveil their cutting-edge offerings in enterprise communications and collaboration. Enterprise Connect 2012 is happening next week, March 26-29, at the Gaylord Palms Resort and Convention Center in Orlando, FL. For more information visit: http://www.enterpriseconnect.com/orlando/.
"We are proud that over 130 companies will be exhibiting, and that more than 40 leading solution providers have selected Enterprise Connect to introduce their latest products and services," said Fred Knight, Enterprise Connect GM and Co-Chair. "Enterprise Connect offers attendees a first-hand look at these new technologies, providing a comprehensive view of the enterprise communications and collaboration landscape. Key enterprise decision-makers are provided the insight they need to leverage and plan for the next evolution in communications and collaboration."
The list of exhibitors utilizing Enterprise Connect as a platform to showcase their news announcements currently includes:
911 Enable introduces the Service Provider Emergency Gateway (SP-EGW), a multi-tenant platform that enables hosted IP-PBX providers to offer automated E911 management from the cloud. The SP-EGW can automatically administer, update and provision IP devices for multiple tenants - and deliver it all as a managed service. Booth 517 to learn more!
Aastra continues its history of innovation, introducing mobile collaboration solutions at Enterprise Connect. LIVE in Booth #617, the super hero crew from Marvellous Comics, dubbed the "Aastra Revengers," demonstrates how enterprises across the galaxy can extend their communications' reach and improve productivity using Aastra BluStar(TM). For a preview visit http://www.aastrausa.com/vision.
Alcatel-Lucent continues to deliver on its ability to change the conversation for employees and customers through OpenTouch(TM), its multi-party, multi-device, multi-media platform. A new addition, to be announced at Enterprise Connect enriches the user experience, providing the full "multi" conversation experience, including video, on a popular tablet device. Demo booth 625.
Applied Global Technologies (AGT) has released industry-first features for FATHOM HD that advance testing and monitoring support for large scale UC video deployments. FATHOM HD, deployed as the only independent HD video testing and monitoring tool that connects to an enterprise network, provides accurate video quality measurements.
Avencall will introduce XiVO, an open source phone and unified communications system based on Asterisk for businesses. XiVO communications servers are packaged solutions with a wide range of value added features. XiVO systems are a mix of powerful, scalable and cost effective solutions. Meet us at booth #303.
AVST unveils a new product line, the CX Series at Enterprise Connect. CX-S is ideal for small to mid-sized businesses (SMB's), CX-E was formerly known as CallXpress and CX-C is AVST's newest solution to provide cloud technology, all delivered on the most interoperable platform. Learn more at booth 933.
Biamp Systems will feature Tesira®, the first truly scalable networked media system using AVB. Tesira is an enterprise-wide solution that can be managed from any PC, and can provide pitch-perfect sound in a performance space, audio for a 200-person teleconference center, or a sound system for a three building campus.
Black Box Resale Services will showcase the ability of its new state-of-the art facility to provide high-quality repair and refurbishment services. Stop by for product displays and see if YOU can tell the difference between new and refurbished equipment. Demos from strategic partners Polycom and Plantronics, along with iPad drawing.
ConnectSolutions is announcing two new conferencing and collaboration applications that run on their private cloud UC3 Platform. With the new Managed Private Cloud for Microsoft Lync and Adobe Connect, ConnectSolutions is helping enterprise organizations and government agencies truly unify communications by taking a best of breed approach.
Damaka®, a technology pioneer in Mobile Unified Communications and Collaboration (UCC), will announce a video and collaboration version of Xime(TM), a unique software client that extends the Video, Audio, IM, Presence, and Desktop Sharing capabilities of IBM Sametime to smartphones and tablets without the need for additional hardware.
Dimension Data will highlight its newly-announced global Managed Service for Visual Communications (MSVC). Focused on removing the complexity associated with video conferencing management, MSVC helps organizations maximize user adoption and achieve ROI through flexible monitoring, maintenance and support for client video endpoints - including on-premise, off-premise or hybrid solutions.
Echopass, the leader in cloud based contact center solutions announces new mobile customer care solutions including smartphone applications and mobile reporting for contact center supervisors, showing in booth #643. Echopass will also be announcing a new addition to their EchoPlace Partner Network in the area of mobile application development.
Hold-free Networks debuts the Social Sentiment module for enterprise apps, the first of its Social CRM initiatives planned for 2012. A 30-day free trial is available exclusively to attendees who visit booth #1342 and ask Hold-Free's surprise celebrity guest for the secret registration code.
Integrated Research - Best of Enterprise Connect Finalist - will announce end-to-end visibility of voice quality across Avaya, Cisco and Acme Packet UC ecosystems. Complemented by out-of-the-box visibility into the whole Microsoft Lync UC ecosystem; Prognosis for UC correlates multi-vendor metrics into a real-time information array.
ION Networks introduces the SA600 line of low-cost, scalable console servers for secure, remote access to IT systems. It comes in a 3- or 7-port model and is available in both Dial-Up or Wireless Editions. Ideal for service providers and enterprises needing a low-cost alternative to modems or remote access via cellular.
Jabra (Booth #528), a world leader in innovative, high-quality hands-free communications solutions, will showcase the Company's Mobile Worker product line. The Jabra SUPREME UC, Jabra FREEWAY, and Jabra SPEAK 410 are perfect solutions for productivity on the go, providing flexibility and ease-of-use whether working from home or on the road.
KEMP Technologies will showcase its Microsoft Lync Server 2010-approved LoadMaster hardware and virtual appliance load balancers. KEMP's Load Balancers deliver high availability and scale-out enabling easy traffic distribution among Exchange 2010, Lync, SharePoint & RDS. We offer the #1 Price/Performance Load Balancers for Unified Communications.
Lionbridge Technologies and IBM announce the launch of GeoFluent. GeoFluent provides real-time translation on demand, which is ideal for live chat and support forums or blogs. GeoFluent offers the ability for non-English speaking customers to rapidly engage and interact with your organization.
M5 Networks will introduce M5 Cloud Communicator, a desktop application that extends the company's visionary unified communications offering. In addition to a "presence" feature that lets users see when their colleagues are on the telephone, the application offers instant messaging across the enterprise, peer-to-peer video chat, file transfer, and screen-sharing.
Matrix ComSec (booth # 1142) - a global leader in IP Telephony announces their SIP 2.0 compliant SETU and Eternity VoIP/PRI/PSTN/GSM gateway products. Both SETU and Eternity are interoperable with all major SIP service providers. Matrix is also introducing COSEC - their award winning access control product line to US market.
Metropolis Technologies will unveil a new version of their acclaimed telemanagement and call reporting tool, OfficeWatch. Among the enhanced features include a dashboard with top-10 tabs listing the most expensive, frequently dialed, and high cost calls to enable users to get an at-a-glance view of all call activity in their organization.
Partnerpedia will demo its new Enterprise App Store solution that allows corporate IT to control the publishing, distribution and management of mobile and cloud apps across all unified communications endpoints. Also drop by for a chance to win the new iPad! Visit booth #1300.
Phybridge announces the launch of its PoLRE switch, an enterprise-grade data switch that delivers Ethernet and PoE over a single pair of telephony grade wire with four times the reach of traditional data switches. The PoLRE switch transforms the existing voice infrastructure into an ideal platform for IP Telephony.
Presence Technology introduces Presence Web Apps, a set of front-end applications for Contact Centers. The flexibility of Web Apps equals zero workstation administration or IT hassle. This simplifies using home agents, or geographically dispersed agents. There is no need for complex architecture or expensive solutions. 100% web; no other application conflicts.
ProtonMedia will showcase ProtoSphere 2.0, the immersive, social, learning and collaboration software for the enterprise. This always-on workspace brings together the right people and content to increase the speed and effectiveness of knowledge transfer, learning, and social engagement and provide context to business-critical information. See ProtoSphere 2.0 at Booth #310.
RADVISION will be showing a number of solutions including the first-ever North American public demonstration of the RADVISION SCOPIA XT5000. The XT5000 is RADVISION's brand new, flagship room-based video system. We'll also be showing immersive telepresence, SCOPIA Desktop and SCOPIA Mobile - both on Apple iOS and Android operating systems. http://www.radvision.com
Revolabs (Booth 313) will unveil the FLX VoIP, the first wireless conference phone designed for VoIP networks. For exceptional audio performance and flexibility across the entire enterprise, the FLX VoIP brings the clarity of HD audio and freedom of wireless microphones and speakers to IP telephone networks.
RTX (Booth #436) presents Android Touch - a unique addition to business mobility that will enable vertical markets with dedicated applications. Featuring an 800x480 TFT colour display (3.5") with touch screen and a powerful platform, this is a future proof product that handles your business needs both for DECT and WIFI.
ServicePilot will announce support of Avaya and Acme Packets SBCs in the latest release of their integrated VoIP and unified communications monitoring solution. ServicePilot ISM Enterprise is a cost-effective and easy to use alternative for network and application performance management. It also provides support for Cisco, ALU and Aastra.
SMART Technologies Inc., a leading provider of collaboration solutions, announces an upcoming solution for Microsoft Lync 2010.Used in conjunction with a SMART Board(®) interactive whiteboard or display and SMART Meeting Pro software, Microsoft Lync will allow users to experience visual collaboration via SMART's intuitive touch and digital-ink technology.
At Enterprise Connect, snom is debuting the snom 370 UC edition desktop phone recently qualified by Microsoft®, attaining 'optimized for Microsoft® Lync(TM)' status, the highest designation of interoperability and integration under Microsoft's Compatible Device Program. See the snom 370 UC edition on display at booth #737.
StarLeaf announces general availability of its enterprise-class solution for video and voice communications-at the desktop and in the meeting room. With breakthrough technology, StarLeaf makes video calling as easy and as simple as a phone call. The complete solution will be showcased at Enterprise Connect, 26-28th March 2012.
TelStrat formally launches Engage Quality(TM), its powerful, comprehensive contact center solution for delivering targeted agent evaluation and training, calibrated for consistency, across a team or the entire organization. Engage Quality incorporates advanced evaluation, calibrated assessment, integrated coaching/e-learning, and fully customizable agent performance reporting with an intuitive Web 2.0 interface.
The Moya Group (Booth #1438) introduces its telecommunications and WAN infrastructure management services designed for multi-site enterprises. These services address a significant gap in traditional managed service offerings and include consolidated help desk, project management, service inventory tracking, procurement, and provider contract management.
Thrupoint announces Fusion(TM), a framework for rapid availability of SIP-based applications. Fusion(TM) Service Broker delivers Session Management 2.0 with flexible interoperability across multivendor environments, dynamic application chaining and rich policy. Fusion(TM) UC for tablets like iPad gives enterprises B2B and B2C video collaboration along with voice, IM and presence capabilities.
Tone Software announces ReliaTel VoIP and UC Service Assurance 4.0, delivering expanded management intelligence that increases operational efficiency and reduces operational costs for Enterprises and MSPs. Optimized alarm management, advanced performance trending dashboards, and integrated route diagnostic capabilities help teams anticipate, diagnose, and resolve service-impacting issues more rapidly and accurately.
Voice4net introduces Contact Center HD, a comprehensive customer interaction ecosystem that enables businesses to engage customers on a deeper, more meaningful basis. CCHD provides simple integration of emerging touch points like social networks while continuing to leverage legacy interaction channels including voice, email, and web. For more information, visit http://www.voice4net.com.
VOSS will make 3 announcements, including VOSS 8.0, a UC fulfilment platform to better address enterprise mobility and private cloud, VOSS User Deployment Service, to simplify and accelerate migration to on-premise or cloud-based UC, and the ground-breaking VOSS UC Business Analytics Solution, nominated for "Best of Enterprise Connect", which tracks UC utilization and costs.
Voxeo is announcing location-based services in its interactive voice response (IVR) platform for voice, text and mobile web interactions. Voxeo LBS makes it safer and more convenient for mobile customers to access information and services, such as a retailer's nearest store, obtaining roadside assistance and more without entering a location or downloading an app.
VXi (http://www.vxicorp.com/) will be at the CTD booth (#1302) featuring their new UC-ready "best in class" UC ProSet. Plus, they'll have their latest BlueParrott headsets, the B250-XT+ and Xpress. Designed for noisy environments, they knock out nearly 95% of all background noise. FMI: Gina Hislop, Regional Sales Manager, at hislop@vxicorp.com.
Zeacom (http://www.Zeacom.com) will debut a new cloud offering of its multimedia contact center and business process automation solutions, and will showcase ZCC Version 6.1, which features mobility apps for Android, business intelligence for the contact center and additional flexibility for PBX users wanting to benefit from integration with Microsoft Lync.
Zultys will present the new features of MX Release 7.0 designed to empower businesses to collaborate more effectively. The new features of Zultys Unified Communication solution include Mobile Communicator for Android and the most flexible, customizable UC client on the market. See it all at the CTD booth #1302.
For more information on these companies, participating exhibitors and a complete Enterprise Connect schedule, visit: http://www.enterpriseconnect.com/orlando/.
About Enterprise Connect
Enterprise Connect (formerly VoiceCon) is the leading conference and exhibition for enterprise IP Telephony, Converged Networks and Unified Communications in North America. Enterprise Connect® brings corporate IT decision makers together with the industry's vendors, analysts and consultants to focus on the issues central to enterprise networks and communications. Enterprise Connect® owns and produces No Jitter, (http://www.nojitter.com/), providing daily blogging and analysis of enterprise communications, and it also serves the community with a weekly email newsletter, a Webinar Series and Virtual Events. For more information, visit http://enterpriseconnect.com/.
About UBM TechWeb
UBM TechWeb the global leader in technology media and professional information, enables people and organizations to harness the transformative power of technology. Through its three core businesses - media solutions, marketing services and paid content - UBM TechWeb produces the most respected and consumed brands and media applications in the technology market. More than 14.5 million business and technology professionals (CIOs and IT managers, Web & Digital professionals, Software Developers, Government decision makers, and Telecom providers) actively engage in UBM TechWeb's communities and information resources monthly. UBM TechWeb brands include: global face-to-face events such as Interop, Cloud Connect, Black Hat and Enterprise Connect; award-winning online resources such as InformationWeek, Light Reading, and Network Computing; and market-leading magazines InformationWeek, Wall Street & Technology, and Advanced Trading. UBM TechWeb is a part of UBM plc, one of the world's largest media businesses as a global provider of news distribution and specialist information services with a market capitalization of more than $2.5 billion.
SOURCE UBM TechWeb
UBM TechWeb
CONTACT: Joylyn Tanner,+1-415-947-6319, jtanner@techweb.com for UBM TechWeb
Web Site: http://www.ubmtechweb.com