Ottawa Customers Now Have Access to New TV Service That Ranks Highest in Customer Satisfaction in J.D. Power and Associates Study
OTTAWA, Kan., May 10, 2012 /PRNewswire/ -- AT&T* today announced that AT&T U-verse® services, including AT&T U-verse TV, AT&T U-verse High Speed Internet and AT&T U-verse Voice, are now available in Ottawa, Kansas.
This marks the latest expansion of AT&T U-verse availability across Kansas, where AT&T U-verse first launched in March 2007. AT&T U-verse services are now available to more than 540,000 living units in and around the Kansas City, Topeka and Wichita areas.
"Our most recent expansion of AT&T U-verse in Ottawa reflects our commitment to make the investments necessary to bring consumers across Kansas a new era of communications technology," said Steve Hahn, president of AT&T Kansas. "Ottawa residents have asked for more choices in television service and today we're delivering."
AT&T U-verse services, which are all delivered over AT&T's advanced Internet Protocol (IP) network, offer an alternative to cable with a better DVR, better features and apps, and a better TV experience. AT&T U-verse allows customers to bring together their TV, broadband, home phone and AT&T wireless services ? all on one bill ? with unique features that provide a new level of integration, convenience and control.
AT&T U-verse TV has ranked "Highest in Residential Television Service Satisfaction in the South Region, Four Years in a Row," according to the J.D. Power and Associates 2011 Residential Television Service Provider Satisfaction Study(SM) .
AT&T U-verse is being expanded in Kansas thanks to legislation supported by many state legislators, and signed into law by the governor. This important legislation created an environment that encourages new video providers, such as AT&T, to invest in Kansas to compete against incumbent cable providers.
"Competition and investment are two hallmarks of an open and thriving marketplace, and this announcement by AT&T demonstrates that the Video Competition Act we passed in 2006 had the intended outcome," said State Sen. Pat Apple, chairman of the Senate Utilities Committee. "I want to publicly thank AT&T for its substantial investment in bringing U-verse to Ottawa. U-verse brings state-of-the-art technology in internet access, video and voice services. AT&T could have invested in other states or communities but chose Ottawa."
AT&T U-verse TV is the fastest growing TV service in the country, with more TV subscribers added than any of the major TV providers reported over the last 12 quarters combined. In the first quarter of 2012, AT&T U-verse added 200,000 TV subscribers, and in April, AT&T U-verse passed the 4 million mark in U-verse TV subscribers nationwide.
"Such strong growth shows that traditional cable was the only game in town for too long," said Nancy Garvey, vice president and general manager for AT&T's Greater Midwest Region. "We know Ottawa customers want a better choice to break free from cable, and AT&T U-verse is the answer. We'll continue to make U-verse TV even better for customers with regular upgrades and new cool applications that enhance your TV experience."
More Choice, Advanced Features
AT&T U-verse TV is the only 100 percent Internet Protocol-based television (IPTV) service offered by a national service provider, making AT&T U-verse one of the most dynamic and application-rich services available today, with advanced capabilities that customers don't get from other providers.
Where AT&T U-verse services are available, U-verse TV customers can enjoy numerous features and applications, the ability to manage their DVR recordings, and, for qualifying TV customers, watch hit TV shows on their iPad or select smartphones with the U-verse app; the freedom to manage and playback recorded programs from a single DVR on any U-verse connected TV in the house with Total Home DVR; the ability to choose and watch up to four of their favorite channels at one time with the AT&T U-verse My Multiview app; an extensive High Definition (HD) channel lineup; personalized, on-screen weather, sports, traffic and stock information via AT&T U-bar; the ability to check the current weather conditions and forecasts in any U.S. city with Weather On Demand; and more.
With AT&T U-verse High Speed Internet services, every AT&T U-verse customer or small business broadband user can enjoy faster available speeds than AT&T previously offered. Packages include a range of speeds, with the fastest downstream speeds up to 24 Mbps. All AT&T U-verse High Speed Internet packages include wireless home or office networking capability at no extra cost.
AT&T U-verse Voice is a managed IP-based service that is delivered over AT&T's fiber-rich network. This allows U-verse Voice customers to enjoy great sound quality and reliability, as well as innovative calling features that integrate with your AT&T U-verse TV, high speed internet and AT&T wireless services. Customers can benefit from a single, combined voice mailbox for AT&T U-verse Voice and AT&T wireless messages; an online portal to manage your call preferences and settings from any PC; an online voice mailbox; the ability to view your incoming calls and voicemail notifications on your U-verse TV with Caller ID on TV; the ability to view your Call History on your U-verse TV and initiate a call from your PC or TV using Click to Call; and more. All U-verse Voice customers have 911 service.
AT&T U-verse offers multiple combinations of TV, Internet and Voice packages to customize your experience. Standard professional installation is included with most packages. Additional promotional offers may be available to qualifying customers who add U-verse Internet or U-verse Voice service.
For additional information on AT&T U-verse -- or to find out if it's available in your area -- visit AT&T U-verse or visit an AT&T retail location.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
AT&T Inc. (NYSE: T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates - AT&T operating companies - are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile broadband and emerging 4G capabilities, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T |DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising.
Geographic and service restrictions apply to AT&T U-verse services. HD: Access to HD service requires monthly fee and HD Premium Tier available for an additional monthly fee. U-verse app for iPad and smartphones: Access to select content requires compatible device, qualifying U-verse TV plan and WiFi connection and/or cellular data connection. Available content may vary by device and/or U-verse TV plan and is subject to change. Data charges may apply. Total Home DVR: Total Home DVR functionality is available on up to 8 TVs, and requires a receiver for each additional TV. Multiview: Channels/content available for viewing in Multiview are based on TV package and additional programming purchased. A limited number of HD channels is not supported for display within My Multiview. U-bar: AT&T U-verse High Speed Internet Account required for personalized features. AT&T U-verse High Speed Internet: Internet speed claim(s) represent maximum downstream speed capabilities. Speeds may vary and are not guaranteed. Many factors can affect actual speeds including the use of other U-verse services.
AT&T U-verse received the highest numerical score among television service providers in the South in the proprietary J.D. Power and Associates 2008-2011 Residential Television Service Satisfaction Studies(SM). 2011 study based on 23,880 total responses measuring 11 providers in the South (AL, AR, FL, GA, KS, KY, LA, MS, MO, NC, OK, SC, TN, TX) and measures consumer satisfaction with television service. Proprietary study results are based on experiences and perceptions of consumers surveyed in Nov. 2010, Jan. 2011, April 2011 and July 2011. Your experiences may vary. Visit jdpower.com
HD: Access to HD service requires $10/mo and HD Premium Tier available for an additional $5/mo. Over 170 HD channels available with upgrade to U450 and HD Premium Tier. U-verse Mobile: Access to select content requires compatible device, qualifying U-verse TV plan or monthly subscription fee, and WiFi connection and/or cellular data connection. Available content may vary by device and/or U-verse TV subscription and is subject to change. Data charges may apply. Total Home DVR: Total Home DVR functionality is available on up to 8 TVs, and requires a receiver for each additional TV at $7/mo. My Multiiview: A limited number of HD channels is not supported for display within My Multiview. U-bar: AT&T U-verse High Speed Internet Account required for customizable features.
AT&T U-Verse Voice: U-verse Voice, including 911 dialing, will not function during a power outage without battery backup power. Compatible with many monitored home alarms and medical monitoring systems. Some call information may be blocked or otherwise not displayed, including information for some calls originating outside of AT&T's network and calls carried over facilities that do not transmit Caller ID information.
SOURCE AT&T Inc.
CONTACT: Chris Lester, AT&T Media Relations, +1-816-223-4727, firstname.lastname@example.org