TelOne Deploys FTS' Convergent Billing & Customer Care Solution

Author
SySAdmin
Posted
November 14, 2012
Views
1043

Page All:

Page 1
TelOne Deploys FTS' Convergent Billing & Customer Care Solution

FTS' Leap(TM) Billing Supports Zimbabwean Operator's Fixed, Mobile and Broadband Services

CAPE TOWN, South Africa, November 14, 2012 /PRNewswire/ --

    AfricaCom 2012 | Booth E13 | FTS, a global provider of billing, customer care and
policy control solutions for communications and content service providers, today announced
that Zimbabwe's TelOne has successfully implemented its Leap Billing software, a
comprehensive end-to-end billing and customer care solution.

    TelOne is Zimbabwe's national telecommunications operator and provides a wide range of
services to its residential and business customers, including wireline telephony,
wireless, broadband and satellite communications. TelOne's billing transformation project
includes the implementation of FTS' convergent billing and charging
[http://www.fts-soft.com/category/leap-billing ], interconnect billing, invoicing, order
management, customer management, network management, mediation and more.

    "Following the successful implementation of Leap Billing, we can already see the
benefits of the FTS' solution," said Hampton Mhlanga, TelOne's CEO. "The flexibility of
the system will enable us to provide a richer offering to our customers through the rapid
implementation of new services, as well as immediate additional sources of income from
interconnect fees. The Leap Billing solution will help us to increase our revenues and
therefore it will provide a rapid ROI. Moreover, we have seen first-hand that FTS is
genuinely committed to our market and we have no doubt that working with FTS will take
TelOne to the next generation of telecommunication services."

    "This is another great deployment for FTS, and one we believe that will provide huge
benefits to TelOne," said Nir Asulin, FTS' CEO. "The flexibility of the Leap Billing
platform will help TelOne create additional sources of revenue, and with our on-going
support and service, TelOne will be able to further increase revenues over the coming
years. This project is testimony to FTS' steadfast commitment to this fast-growing region,
where we help operators across Africa to provide a wide range of advanced
telecommunication services to their growing customer base."

    The flexibility of the Leap Billing platform means that new packages and services can
now be created at the speed of marketing by TelOne. Other immediate benefits that Leap
Billing brings to TelOne include: providing customers with a single bill summarising all
the services they use from their subscription packages, including fixed telephony,
Internet and wireless; offering subscribers a single point of contact for all their
queries; and through the FTS' Interconnect solution, ensuring accounting accuracy of
TelOne's growing roaming and interconnect revenues, enabling TelOne to turn its
interconnect and settlements policies into a revenue stream, with an almost immediate
return on investment.

    FTS has a proven track record in working with leading carriers in Africa, and has seen
its telecom billing [http://www.fts-soft.com/category/solutions ] and policy control
[http://www.fts-soft.com/category/policy-control ] solutions implemented by many of the
region's fixed-line, mobile, broadband and WiMAX operators.

    About TelOne

    TelOne's core business is to bring people together providing affordable and reliable
telecommunications service in Zimbabwe. The company strives to become model in the
provision of these services with its range of products, including DialOne, Data One, VSAT,
ComOne (Internet), and Intelligent Network (IN). TelOne fulfils its mission guided by
values like customer focus, empowerment, teamwork, social responsibility, and
professionalism. For more information, visit TelOne's website -
http://www.telone.co.zw.

    About FTS

    FTS provides billing, customer care and policy control solutions that have greater
flexibility and provide greater independence for communications and content service
providers, resulting in a dramatically lower total cost of ownership (TCO). As the first
billing company to provide policy management, by analyzing every transaction from a
business standpoint, FTS offers a complete package of solutions and can service both
growing and major, established providers.

    FTS deploys its full range of end-to-end and add-on telecom billing
[http://www.fts-soft.com/category/solutions ] and policy control
[http://www.fts-soft.com/category/policy-control ] services to customers in over 40
countries and implements solutions in wireless, wireline, cable, broadband, M2M, cloud and
content markets including multiple convergent billing platform installations. By providing
solutions and service to telecommunications providers globally, FTS is helping to reduce
the total cost of ownership of billing and policy control. Further information is
available at http://www.fts-soft.com.

    For further information please contact:

    Joshua PR: Kate Gordon, Tel. +44(0)7980-921961, kate.gordon@joshuapr.com

    FTS: Moshe Peterfreund, Tel. +972-9-952-6500, press@fts-soft.com

FTS

Title

Medium Image View Large