Email Response Attitudes
Poster: Aron Schatz
Posted on August 31, 2006 at 1:34:10 PM
Speaking of emails, how many of you instantly respond to emails? It seems that email has made people be on the lookout for new items arriving all the time. I usually wait tll I'm good and ready, I use IM for communications.
Quote
# Most users check their email "constantly"
# Users would try to project a responsiveness image. For example, sending a short reply if a complete reply might take longer than usual, intentionally delaying a reply to make themselves seem busy, or planing out timing strategies for email with read receipts.
# Users would look at shared calendars or other means to estimate how long they should expect a reply