AirPortr delivers passenger bags within hours between London locations (homes/ hotels/
offices) and London Heathrow airport - providing same-day, on demand bag free travel for
millions of passengers for the first time.
Lugging luggage to and from the airport, and around London has always been a real
inconvenience but travellers can now experience a truly seamless end-to-end journey.
AirPortr can be pre-booked in advance, or handily on the day of travel, from any
device. Bags are either dropped off in the airport with an AirPortr, before being securely
and promptly transported by an AirPortr driver to their London destination. Alternatively,
bags are collected from any London location and delivered to the airport at a time suited
to the customer pre their flight.
Using AirPortr transforms the airport journey, enabling anyone to travel more
efficiently and make the most of their day. Without their luggage in tow passengers can
now travel lighter, quicker and stress free. They can take public transport and no longer
need to be anchored to their location by burdensome baggage. Instead, leave the bags to
AirPortr and travel where, when and how you want to around the city, BAG FREE.
The service is priced deliberately for all travellers and trip types. For example two
bags, whatever their size or weight, delivered between Heathrow and Central London costs
just GBP30. Worthwhile to avoid rush hour traffic; hotel check-in restrictions; plan extra
sightseeing; make the most of everything the city has to offer or fit in an extra business
meeting.
Chris Walsh, Director & Head of Customer Experience at Portr, said: Â
"Our vision is to fundamentally change how people travel, putting them back in control
of their own agenda rather than burdensome baggage dictating their itinerary. AirPortr is
all about increasing the efficiency of your time, you know that your bags are being
securely delivered, which leaves you free to make the most of your first or last day in
London. We like to call it 'Luggage Freedom'.
"Excitingly, at Heathrow we are showcasing our new customer experience approach as we
deliver a 'roaming/mobile' interaction as opposed to requiring the customer to 'find us'
in the airport. Staff, without the physical restriction of being sited at a desk, are
supported with additional new technology developments. We now have an ideal situation
where we can either take or hand over a passengers bags at multiple touch points across
the Terminal, better suiting them."
Chris Annetts, Heathrow's Commercial Passenger Services Director, said:Â
"Heathrow's goal is to provide the world's best airport service and we are delighted
to be working with AirPortr to offer our passengers this quick, easy and convenient way to
travel. With the arrival and recent expansion of the AirPortr service in Heathrow,
passengers can now travel to and from the airport bag free, meaning their journey is made
as hassle free as possible."
About AirPortr:Â
AirPortr was set up by three frustrated frequent flyers that met through coincidence,
but shared a vision to create and shape a better way to travel. Operational since 2014, it
is the first service of its kind in Europe. AirPortr have delivered thousands of bags to
date and have a 98% positive customer feedback rating on feefo
[http://ww2.feefo.com/en-gb/reviews/portr-ltd ].
Editor's Notes:Â
- AirPortr launched in May 2014 in London City Airport, Gatwick in July 2015,
Heathrow Terminals 5 & 2 in December 2015, Heathrow Terminal 3 in February 2016 and
Heathrow Terminal 4 in March 2016.
- Pricing: GBP15 to Airport addresses and local hotels, GBP25 to central London and
GBP35 to outer London. Each additional bag costs GBP5 (with no size or weight
restrictions).
- Delivery locations include airports (airport to airport), hotels, homes and offices
within the London service area
- Customers include business, leisure, families on holiday, global adventurers and city
break millennial travellers.
- All luggage can be GPS tracked in real time from a users smartphone/ as well as seeing
their dedicated driver, covered for GBP10,000, there are no amendment or cancellation
fees*, customers receive delivery updates by text/ email.
- All bags are X-rayed, tagged, sealed and tracked with their own unique number to
ensure safe and secure delivery.
* Terms & Conditions Apply, please refer to http://www.portr.com for full details.
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For further information, imagery or to ensure you experience Luggage Freedom
Â
the next time you travel please contact Marie-Claire at Portr:
Â
(M) +44(0)7990-453-910 (DD) +44(0)203-384-6677 Â
(E) mclalor@portr.com
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Please Explore More at http://www.portr.com Â