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Connect Managed Services Recognition as a Cisco Unified Contact Centre Enterprise Advanced Technology Partner (ATP) in the UK is More Than it First Seems?
LONDON, July 27, 2016 /PRNewswire/ --
Usually an announcement that a company has obtained Partner status might get the
occasional by-line which is quickly discarded from memory, but Connect Managed Services
warrants more examination because it is one of only 6 Cisco partners in the UK that has
Unified Contact Centre Enterprise ATP status.
Cisco's Unified Contact Centre are market leading systems, but each deployment, or
take over, is unique to the customer, whose environments are often complex. Â It requires
considerable efforts on both the customer and their partner to get any manufacturers'
system in, or to take over the service. Â The Cisco Unified Contact Centre Enterprise ATP
status recognises the proficiency of a partner to successfully deploy, or manage their
systems and so should be a key reference point for organisations looking to select 3rd
parties. Â
"Gaining Unified Contact Centre Enterprise ATP status is a fantastic achievement for
the team," says Alex Tupman, CEO Connect Managed Services, "Connect have a great deal of
experience in working in challenging Contact Centre environments," continues Tupman, "we
have successfully taken on sites across multiple countries with thousands of agents in
weeks, so we are excited to be a Cisco ATP and look forward to the new challenges that
come this way." Â
Notes to EditorsÂ
About Connect Managed Services  Â
Connect Managed Services is a specialist in the design, implementation and support of
Contact Centre and Unified Communication environments for multinational organisations.
Connect uses a propriety set of automation tools, which combined with a differentiated
approach to service management, ensures the consistent delivery of service level
performances 25% above industry standards. Â
Connect has offices in London, New York and Frankfurt. Â The company numerous awards
and accreditations from the leading Contact Centre and Unified Communication vendors,
including Cisco Unified Contact Centre Enterprise ATP and Avaya Gold Partner status.
http://www.connectmanaged.com
Connect Managed Services
CONTACT: For further information: Andre Armstrong PR Manager Email: andre@connectmanaged.com Tel: +44(0)20-7950-3200
Connect Managed Services Recognition as a Cisco Unified Contact Centre Enterprise Advanced Technology Partner (ATP) in the UK is More Than it First Seems?
LONDON, July 27, 2016 /PRNewswire/ --
Usually an announcement that a company has obtained Partner status might get the
occasional by-line which is quickly discarded from memory, but Connect Managed Services
warrants more examination because it is one of only 6 Cisco partners in the UK that has
Unified Contact Centre Enterprise ATP status.
Cisco's Unified Contact Centre are market leading systems, but each deployment, or
take over, is unique to the customer, whose environments are often complex. Â It requires
considerable efforts on both the customer and their partner to get any manufacturers'
system in, or to take over the service. Â The Cisco Unified Contact Centre Enterprise ATP
status recognises the proficiency of a partner to successfully deploy, or manage their
systems and so should be a key reference point for organisations looking to select 3rd
parties. Â
"Gaining Unified Contact Centre Enterprise ATP status is a fantastic achievement for
the team," says Alex Tupman, CEO Connect Managed Services, "Connect have a great deal of
experience in working in challenging Contact Centre environments," continues Tupman, "we
have successfully taken on sites across multiple countries with thousands of agents in
weeks, so we are excited to be a Cisco ATP and look forward to the new challenges that
come this way." Â
Notes to EditorsÂ
About Connect Managed Services  Â
Connect Managed Services is a specialist in the design, implementation and support of
Contact Centre and Unified Communication environments for multinational organisations.
Connect uses a propriety set of automation tools, which combined with a differentiated
approach to service management, ensures the consistent delivery of service level
performances 25% above industry standards. Â
Connect has offices in London, New York and Frankfurt. Â The company numerous awards
and accreditations from the leading Contact Centre and Unified Communication vendors,
including Cisco Unified Contact Centre Enterprise ATP and Avaya Gold Partner status.
http://www.connectmanaged.com
Connect Managed Services
CONTACT: For further information: Andre Armstrong PR Manager Email: andre@connectmanaged.com Tel: +44(0)20-7950-3200