ITOptimizer Now Includes ITIL v3 Process Assessment Templates and an Assessment Workshop
Poster: SySAdmin
Posted on May 20, 2010 at 12:07:01 PM
ITOptimizer Now Includes ITIL v3 Process Assessment Templates and an Assessment Workshop
TORONTO, May 20 -- Consulting-Portal, a leading IT Service Management (ITSM) process design and implementation company, is announcing enhancements to eAssessment, the assessment portal included in ITOptimizer - the easiest way to assess, design and govern IT processes.
These enhancements allow the ITSM practitioner to conduct their own ITIL v3 Maturity assessments without the mandatory need for external consulting assistance.
ITOptimizer's eAssessment module is based on CMM, CobiT and ITIL frameworks, allowing you to assess the overall health and maturity of your processes. eAssessment also enables users to set benchmarks so they can monitor and continually improve process effectiveness. The addition of the ITIL v3 process assessment templates allows users to conduct a more comprehensive health check on their service management program.
To complement the growing library of assessment templates, ITOptimizer subscribers now have access to a two-day workshop that outlines how to conduct a process assessment. This monthly course is delivered live, over the Internet by one of Consulting-Portal's experienced instructors. The How to Conduct a Process Assessment workshop provides detailed information on understanding assessment technology, planning for an assessment and learning how to actually conduct the assessment using ITOptimizer.
In addition to eAssessment, ITOptimizer also includes access to eProcess, a powerful process design tool and eGovernance which measures process compliance.
To learn more about ITOptimizer, including scheduling a demo or a free Trial, please visit http://www.ITOptimizer.com or join our webinar next week: An Introduction to ITSM Process Assessments.
About Consulting-Portal and ITOptimizer
Consulting-Portal helps organizations implement streamlined, efficient processes that unify IT technology with business and customer needs. In 2008 Consulting-Portal introduced ITOptimizer, the easiest way to assess, design and govern IT processes. ITOptimizer allows users to design and document IT processes, conduct process maturity assessments, monitor process compliance, and offers free ITSM training to enterprise users. Consulting-Portal has offices in Atlanta, Georgia and Toronto, Ontario.
Source: Consulting-Portal
CONTACT: Sarah Wilbore, Consulting-Portal, +1-416-539-9836 Ext. 116,
swilbore@cportalinc.com, Twitter: @wilbore
Web Site: http://www.itoptimizer.com/
TORONTO, May 20 -- Consulting-Portal, a leading IT Service Management (ITSM) process design and implementation company, is announcing enhancements to eAssessment, the assessment portal included in ITOptimizer - the easiest way to assess, design and govern IT processes.
These enhancements allow the ITSM practitioner to conduct their own ITIL v3 Maturity assessments without the mandatory need for external consulting assistance.
ITOptimizer's eAssessment module is based on CMM, CobiT and ITIL frameworks, allowing you to assess the overall health and maturity of your processes. eAssessment also enables users to set benchmarks so they can monitor and continually improve process effectiveness. The addition of the ITIL v3 process assessment templates allows users to conduct a more comprehensive health check on their service management program.
To complement the growing library of assessment templates, ITOptimizer subscribers now have access to a two-day workshop that outlines how to conduct a process assessment. This monthly course is delivered live, over the Internet by one of Consulting-Portal's experienced instructors. The How to Conduct a Process Assessment workshop provides detailed information on understanding assessment technology, planning for an assessment and learning how to actually conduct the assessment using ITOptimizer.
In addition to eAssessment, ITOptimizer also includes access to eProcess, a powerful process design tool and eGovernance which measures process compliance.
To learn more about ITOptimizer, including scheduling a demo or a free Trial, please visit http://www.ITOptimizer.com or join our webinar next week: An Introduction to ITSM Process Assessments.
About Consulting-Portal and ITOptimizer
Consulting-Portal helps organizations implement streamlined, efficient processes that unify IT technology with business and customer needs. In 2008 Consulting-Portal introduced ITOptimizer, the easiest way to assess, design and govern IT processes. ITOptimizer allows users to design and document IT processes, conduct process maturity assessments, monitor process compliance, and offers free ITSM training to enterprise users. Consulting-Portal has offices in Atlanta, Georgia and Toronto, Ontario.
Source: Consulting-Portal
CONTACT: Sarah Wilbore, Consulting-Portal, +1-416-539-9836 Ext. 116,
swilbore@cportalinc.com, Twitter: @wilbore
Web Site: http://www.itoptimizer.com/