Microsoft Transforms Insurance With Relationship-Focused Solutions

Microsoft Transforms Insurance With Relationship-Focused Solutions

CRM solutions and cloud computing highlighted at ACORD LOMA Insurance Systems Forum 2010.

LAS VEGAS, May 21 --
  What:    In an increasingly competitive climate, insurers are striving to
           provide better customer service and streamline the claims process
            - all while driving down operational costs. At booth No. 707 at
           the ACORD LOMA Insurance Systems Forum 2010, Microsoft Corp. and
           its partners will showcase collaborative and agile solutions that
           help address these core insurance business problems, drive
           connected experiences and streamline business processes.

           At the Microsoft booth, Computer Solutions & Software
           International will demo a customer relationship management (CRM)
           solution being used to allow carriers to measure strategy
           effectiveness through analytics and reporting, and enabling sales
           teams to optimize lead management, customer pipelines and sales
           performance. Customer Effective Inc. will showcase a customizable
           and flexible CRM-based solution to help improve customer
           insights and increase employee productivity.

           Microsoft will also showcase the power of cloud computing with a
           beginning-to-end automobile claims scenario featuring solutions
           that can be hosted on-premises or in the cloud. The demo
           integrates several Microsoft technologies including Windows(R)
           Phone, Microsoft Photosynth, Bing Maps, SharePoint 2010,
           Microsoft Office 2010, Microsoft Dynamics CRM and Microsoft
           Silverlight.

  Sessions:
           On Tuesday, May 25, at 8 a.m., Bill Hartnett, general manager,
           U.S. Insurance Industry Solutions, Microsoft, will introduce
           keynote speaker Steve Wozniak, published author and chief
           scientist at Fusion-io.

           Also on Tuesday from 3 p.m. to 4 p.m., Microsoft partner Computer
           Solutions & Software International will highlight its work with
           Microsoft Dynamics CRM and present information on how firms can
           use sales performance management to increase agent engagement and
           gain insight into the sales pipeline of their producers - all
           while reducing administrative costs.

           From 4:15 p.m. to 5 p.m., Colin Cole, industry technology
           strategist, U.S. Insurance Industry Solutions, Microsoft, will
           present a solution showcase about orchestrating complex insurance
           business processes with Microsoft enterprise solutions and
           externalized business rules.

  When:    May 24-26, 2010

  Where:   ACORD LOMA Insurance Systems Forum 2010
           Microsoft Booth No. 707
           Mandalay Bay Resort

  Who:     Bill Hartnett, general manager, U.S. Insurance Industry
           Solutions, Microsoft
           Colin Cole, industry technology strategist, U.S. Insurance
           Industry Solutions, Microsoft

  Website: http://www.microsoft.com/ACORD

  (Logo:  http://www.newscom.com/cgi-bin/prnh/20000822/MSFTLOGO)

Photo:  http://www.newscom.com/cgi-bin/prnh/20000822/MSFTLOGO
AP Archive: http://photoarchive.ap.org/
PRN Photo Desk, photodesk@prnewswire.com
Source: Microsoft Corp.
   

CONTACT:  Caitlin McCabe of Microsoft Corp., +1-646-225-4722,
cmccabe@microsoft.com; or Matt Pennacchio of Ruder Finn, +1-212-715-1613,
pennacchiom@ruderfinn.com, for Microsoft Corp.

Web Site:  http://www.microsoft.com/