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HP and Alcatel-Lucent Deliver Unified Communication and Collaboration Solutions

Poster: SySAdmin
Posted on May 24, 2010 at 4:07:01 AM
HP and Alcatel-Lucent Deliver Unified Communication and Collaboration Solutions

PALO ALTO, California and PARIS, May 24, 2010--     HP and Alcatel-Lucent (Euronext Paris and NYSE: ALU) today
announced they will provide new communication solutions, allowing clients to
easily adopt and deploy Unified Communications and Collaboration (UC&C) to
drive greater organizational value.

    Building on the companies' global alliance, this agreement
enables HP and Alcatel-Lucent to deliver and market end-to-end UC&C solutions
to clients. These solutions use the convergence of telecommunications and IT
to transform the way customers use UC&C services.

    "Clients want an open, holistic approach to services delivery
that maximizes their investment in UC&C," said Gary M. Budzinski, senior vice
president and general manager, Technology Services, HP. "The strength of
Alcatel-Lucent and HP's combined portfolio provides organizations with open
and highly scalable solutions that address the touch points where
communication is critical."

    "We have a common approach to solutions that meet the needs of
each individual customer's requirements, including their existing technology
mix, overall organizational needs and migration plans for the future," said
Tom Burns, president, Enterprise and Strategic Industries business,
Alcatel-Lucent. "HP and Alcatel-Lucent have forged a close relationship which
will enable enterprises around the world to drive down costs, improve
productivity and optimize the customers' experience throughout the entire
UC&C environment."

    HP and Alcatel-Lucent UC&C solutions

    The HP services and Alcatel-Lucent solutions for UC&C work
across all types of media and locations.

    The offerings include:

   
    - Migration from multivendor and legacy PBX to an IP voice
      integration layer that uses Alcatel-Lucent's open IP Telephony
      architecture for UC&C. HP will help clients achieve a greater return on
      their UC&C investments by using the Genesys Customer Interaction
      management Platform, UC connect solutions and the Alcatel-Lucent
      OmniTouch Instant Communication Suite and IP Telephony offering - the
      OmniPCX Enterprise.
    - Automated workflow and workload within business processes reduce
      operational costs by increasing the effectiveness of all enterprise-
      wide resources and superior customer service with HP and Genesys
      intelligent Workload Distribution.
    - Industry applications for UC&C that demonstrate a streamlined
      approach to reducing costs and improving efficiency, such as Digital
      Hospital. HP will use Alcatel-Lucent's Advanced Communication Server to
      provide an enhanced, open UC&C integration layer across industry
      domains, including healthcare, financial services, utilities and
      government.

    These offerings are built on HP's UC&C consulting services,
which take a comprehensive approach to enterprise communications from
strategy and planning through implementation, design and education. They may
be implemented on a customer's premises or via an outsourced operating model.

    HP helps clients develop a business case, long-term vision and
current gap analysis based on their unique requirements. Clients then
determine the priority and value for each element of an overall solution
followed by solution implementation, IT integration, monitoring, program
management, global support and outsourcing. The result is a complete life
cycle of services to ensure the technology is mapped to deliver
organizational value.

    About HP

    HP creates new possibilities for technology to have a meaningful impact
on people, businesses, governments and society. The world's largest
technology company, HP brings together a portfolio that spans printing,
personal computing, software, services and IT infrastructure to solve
customer problems. More information about HP (NYSE: HPQ) is available at
http://www.hp.com .

    About Alcatel-Lucent

    Alcatel-Lucent (Euronext Paris and NYSE: ALU) is the trusted
transformation partner of service providers, enterprises, strategic
industries such as defense, energy, healthcare, transportation, and
governments worldwide, providing solutions to deliver voice, data and video
communication services to end-users. A leader in fixed, mobile and converged
broadband networking, IP and optics technologies, applications and services,
Alcatel-Lucent leverages the unrivalled technical and scientific expertise of
Bell Labs, one of the largest innovation powerhouses in the communications
industry. With operations in more than 130 countries and the most experienced
global services organization in the industry, Alcatel-Lucent is a local
partner with a global reach. Alcatel-Lucent achieved revenues of Euro 15.2
billion in 2009 and is incorporated in France, with executive offices located
in Paris. For more information, visit Alcatel-Lucent on the Internet:
http://www.alcatel-lucent.com, read the latest posts on the Alcatel-Lucent's
blog http://www.alcatel-lucent.com/blog and follow us on Twitter:
http://twitter.com/Alcatel_Lucent.

    http://www.hp.com/go/newsroom

Source: Alcatel-Lucent

Alcatel-Lucent Press Contacts: Mary Ward, Tel: +1-908-582-7658, mary.ward@alcatel-lucent.com; Peter Benedict, Tel: +33(0)1-40-76-50-84, peter.benedict@alcatel-lucent.com;  Alcatel-Lucent Investor Relations: Frank Maccary, Tel: +33(0)1-40-76-12-11, frank.maccary@alcatel-lucent.com; Don Sweeney, Tel: +1-908-582-6153, dsweeney@alcatel-lucent.com; Tom Bevilacqua, Tel: +1-908-582-7998, bevilacqua@alcatel-lucent.com; Tony Lucido, Tel: +1-908-582-5722, alucido@alcatel-lucent.com; HP Press Contacts: Stacey Hoskin, HP, Tel: +1-816-429-6477, stacey.hoskin@hp.com; HP Media Hotline, Tel: +1-866-266-7272, pr@hp.com
 
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