After much fighting with Intel they shipped my replacement board and a return label with it. I can understand your frustrations as I know Intel knowingly continued to ship the ICC BTX package with motherboard flaws. I feel your pain, but I am up and running now and things show promise. The machine is quiet with and occasional fan burst to remove the hot air when under a workload.
Should just leave it in the box..ATX is the powerhouse Standard right now and I don't see it dying anytime soon. BTX is in no way growing as fast as ATX did over AT and BabyAT.